Digital Content Specialist
Harte Hanks · Philippines
- Hybrid
- Full-time
- $55,000 / year
- Philippines
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Job highlights
- Edit and upload website content using Sitecore.
- Optimize content for SEO and accessibility.
- Manage daily support tickets via Asana.
- Collaborate with the web team on QA and testing.
- Grow into broader website management roles.
About the role
Digital Content Specialist
Job Information
- Internal Job Title: Junior Web Content Editor - Digital
- Department: Digital Marketing
- Reports To: Global Web Content and Optimization Manager
Summary
This role is responsible for editing and uploading new content to the website, migrating content from various microsites, alongside day-to-day edits and changes as required to IFS.com. You're a B2B Marketer who really enjoys working with Content Management Systems and believes that they can help get the most out of content and enjoy helping others, yet also enjoys working with technology and is not afraid when things get quite technical. This is an exciting opportunity for a who wants to be part of a fast-paced Digital Marketing team, with potential to grow into other areas of website management.
Essential Duties and Accountabilities
- Upload, create and publish content using our digital experience platform Sitecore.
- Optimize web content to align with SEO and accessibility standards.
- Ensure our content is up to date and accurate.
- Take a strategic approach to content, maintain high standards and deliver a great customer experience.
- Monitor and action daily support tickets via Asana.
- Be part of a wider web team and support development through QA and testing where required.
Overall Required Competence
The ideal person will be able to work well in a team and be able to work under pressure in a fast-paced digital environment. This role will be integral to ensuring all digital outputs are of the highest standard possible.
Required Education & Experience
Essential:
- Ensure timelines are managed effectively and consistently.
- Ability to work in a team or individually as and when required.
- Knowledge of website standards and best practices.
- Good organizational and time-management skills.
- Familiarity of different digital assets and formats, including imagery, infographics and videos.
Desirable:
- Experience working to brand standards and tone of voice guidelines.
- Experience using a Content Management System (CMS).
- Understanding of Google Analytics and other website performance tools.
Key skills/competency
- Content Management System (CMS)
- Sitecore
- SEO
- Accessibility
- Web Content
- Digital Marketing
- Content Migration
- Content Editing
- Customer Experience
- Asana
Skills & topics
- Digital Content Specialist
- Web Content Editor
- Sitecore
- CMS
- SEO
- Accessibility
- Digital Marketing
- Content Migration
- Content Management
- B2B Marketing
How to get hired
- Customize your resume: Highlight CMS experience, SEO knowledge, and content migration skills.
- Tailor your application: Emphasize your B2B marketing background and technical aptitude.
- Prepare for interviews: Be ready to discuss your experience with Sitecore and Asana.
- Showcase teamwork: Provide examples of collaborating effectively in a fast-paced environment.
Technical preparation
Familiarize yourself with Sitecore CMS.,Review SEO best practices and standards.,Understand web accessibility guidelines.,Practice content migration techniques.
Behavioral questions
Describe managing multiple deadlines effectively.,How do you ensure content accuracy and quality?,Give an example of technical problem-solving.,How do you collaborate in a fast-paced team?
Frequently asked questions
- What is the primary responsibility of a Digital Content Specialist at Harte Hanks?
- The primary responsibility of a Digital Content Specialist at Harte Hanks involves editing and uploading new content to the website, migrating content from microsites, and performing daily edits using the Sitecore platform. This role is crucial for maintaining the IFS.com website.
- What content management systems (CMS) does Harte Hanks use for this Digital Content Specialist role?
- Harte Hanks utilizes Sitecore as their digital experience platform for content management. Experience with Sitecore is a significant advantage for this Digital Content Specialist position.
- What are the key technical skills required for the Digital Content Specialist position?
- Key technical skills for this Digital Content Specialist role include proficiency with Content Management Systems (CMS) like Sitecore, an understanding of SEO and accessibility standards, and familiarity with website performance tools such as Google Analytics. The ability to handle technical aspects of website management is important.
- What kind of background is Harte Hanks looking for in a Digital Content Specialist candidate?
- Harte Hanks is seeking a B2B Marketer who enjoys working with Content Management Systems, technology, and has a proactive approach to content optimization. The ideal candidate is comfortable in a fast-paced digital marketing team.
- What are the opportunities for growth within the Digital Content Specialist role at Harte Hanks?
- This role offers the potential to grow into other areas of website management within the fast-paced Digital Marketing team at Harte Hanks, providing a pathway for career development.
- How does the Digital Content Specialist role contribute to the team at Harte Hanks?
- The Digital Content Specialist is integral to ensuring all digital outputs are of the highest standard. They are part of a wider web team, supporting development through QA and testing where required, and managing daily support tickets.