Assistant Store Manager
Harris Scarfe Australia Pty Ltd
Job Overview
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Job Description
Why Join Harris Scarfe?
Harris Scarfe is one of Australia’s most enduring retailers, trusted for generations to deliver value, quality, and genuine service. With over 60 stores across metro and regional Australia, we proudly employ more than 1,800 passionate team members who bring our brand promise to life daily. When you join our team, you become part of Spotlight Retail Group, home to Harris Scarfe, Spotlight, and Anaconda. Shape your career with a proud Australian retailer.
You’ll enjoy a competitive salary plus a quarterly profit share incentive, team discounts across all Spotlight Retail Group brands, and leadership training and development pathways. We support a great work-life balance with a rotating roster and offer an Employee Assistance Program for 24/7 support. Be part of a close-knit, values-driven team where your contribution matters and where collaboration, growth, and inclusion are celebrated.
About the Assistant Store Manager Role
As an Assistant Store Manager, you will be instrumental in leading the team and bringing the Harris Scarfe experience to life. This involves creating a warm, welcoming store environment and consistently delivering on sales targets, service excellence, and fostering a positive team culture. You will support the Store Manager across all areas of the business, setting high standards in service, safety, and presentation.
- Lead by example, upholding high standards in service, safety, and presentation.
- Train, coach, and support your team to build skills and confidence.
- Oversee stock handling, merchandising, and compliance processes.
- Help drive strong results across all departments.
- Support a collaborative and inclusive team culture.
- Make every customer interaction count, every day.
What You'll Bring
You are a hands-on leader with a passion for retail and a genuine love for people. With strong communication skills and excellent attention to detail, you excel at getting the best from your team while keeping the customer at the heart of everything you do.
- Previous experience in leadership or supervisor roles within retail or hospitality.
- A people-first mindset complemented by strong coaching and team-building skills.
- Great communication abilities and a calm, solutions-focused approach.
- Confidence in visual merchandising and store presentation.
- Organised and efficient, with strong administration and IT skills.
- Full availability, including weekends, and full working rights in Australia.
Key skills/competency
- Retail Management
- Team Leadership
- Customer Service
- Sales Generation
- Visual Merchandising
- Stock Management
- Compliance
- Staff Training
- Communication Skills
- Problem-Solving
How to Get Hired at Harris Scarfe Australia Pty Ltd
- Research Harris Scarfe's culture: Study their mission, values (value, quality, genuine service), recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight retail leadership, team development, sales achievements, and visual merchandising experience specific to an Assistant Store Manager role at Harris Scarfe.
- Showcase customer-first mindset: Prepare examples demonstrating your ability to prioritize customer experience and build positive interactions, aligning with Harris Scarfe's brand promise.
- Emphasize coaching & collaboration: Be ready to discuss how you've trained, coached, and fostered a collaborative, inclusive team environment in previous retail or hospitality roles.
- Understand operational excellence: Familiarize yourself with best practices in stock handling, merchandising, and compliance, as these are critical to the Harris Scarfe Assistant Store Manager position.
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