Technical Consultant
Harris Computer
Job Overview
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Job Description
About the Role: Technical Consultant at Harris Computer
Working as a Technical Consultant at SmartWorks, a division of Harris Utilities, you will blend business acumen with strong technical and interpersonal skills. This role involves direct interaction with customers, development teams, and third-party software vendors to gather requirements, deploy applications, and provide essential implementation support and training. While the role is remote within Canada and the US, candidates should be prepared for approximately 30% travel throughout North America when conditions permit. An option to work from the Ottawa, Ontario corporate headquarters is also available.
What Your Impact Will Be
- Gather requirements, design, and implement solutions using SmartWork’s application suite.
- Integrate SmartWork’s application suite with 3rd party software interfaces.
- Develop and maintain project documentation, standard operating procedures, and other documentation as required.
- Lead or assist in training sessions with SmartWork’s customers and provide implementation support.
- Act as a liaison between SmartWorks, customers, 3rd party vendors, and industry consultants.
- Build knowledge of Smart Metering infrastructure and best practices on analysis of corresponding data.
- Provide the Project Manager with regular updates on progress, issues and ideas for resolution, and successes.
What We Are Looking For
- College diploma or University degree in a related technical field (for example, Electric or Computer engineering, Computer Science).
- Strong grasp of SQL and one or more Enterprise Database Software such as SQL Server, Oracle etc.
- Comfortable working in Linux and Windows environments.
- Ability to travel in North America up to 30% of the time, requiring a valid passport/visa.
- Previous experience in the Utilities industry.
What Would Make You Stand Out
- 3+ years of relevant work experience in software implementation.
- Strong working knowledge of object-oriented design (C/C++ or Java).
- Previous experience in training customers and writing technical documents.
What We Can Offer
- 3 weeks' vacation and 5 personal days.
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment.
- Employee stock ownership and RRSP/401k matching programs.
- Lifestyle rewards.
- Remote work and more!
About SmartWorks & Harris Computer
SmartWorks, a division of Harris Utilities, has served the utility industry in North America and the Caribbean for over 40 years. Our mission is to enable the value of the Smart Grid for utility companies and their customers through best-in-class products and services. Our solutions, including MeterSense Meter Data Management (MDM) and SmartWorks Compass Data Analytics, are vital for processing and analyzing vast quantities of data from Advanced Metering Infrastructure (AMI). The SmartWorks BizConnect portal helps utilities demonstrate smart grid value to commercial and industrial customers.
Harris Computer is a leading provider of mission-critical software to the public sector in North America, a wholly-owned subsidiary of Constellation Software Inc. (CSI, symbol CSU on the TSX). Harris is a cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals, achieving success through proprietary software, market expertise, and strategic acquisitions.
Key skills/competency
- Technical Consulting
- SQL
- Enterprise Databases
- Linux
- Windows
- Software Implementation
- Requirements Gathering
- Customer Training
- Utilities Industry
- Smart Grid
How to Get Hired at Harris Computer
- Research Harris Computer's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor. Understand their focus on mission-critical software and utility industry solutions.
- Tailor your resume: Highlight your experience in technical consulting, software implementation, SQL, and database management, specifically addressing the requirements for the Technical Consultant role at Harris Computer. Emphasize any utilities industry background.
- Showcase relevant projects: During interviews, be prepared to discuss specific examples where you've gathered requirements, designed solutions, provided customer training, or integrated complex software systems.
- Demonstrate problem-solving skills: Harris Computer values candidates who can clearly articulate how they approach technical challenges and contribute to project success. Practice STAR method responses for behavioral questions.
- Network strategically: Connect with current and former Harris Computer employees on LinkedIn to gain insights into the company culture and interview process for technical consultant positions.
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