Technical Consultant
Harris Computer
Job Overview
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Job Description
About the Role: Technical Consultant
SmartWorks is seeking a talented and motivated Technical Consultant who can balance their business knowledge with strong technical and interpersonal skills. The Technical Consultant will interact with our customers, development teams, and third-party software vendors to gather and document requirements, deploy applications, and provide implementation support and training.
As a Technical Consultant, you may be required to travel throughout North America approximately 30% of the year when safe and appropriate to do so. While you're not traveling throughout Canada and the US, you will be able to take advantage of our remote culture and work from home or if you would prefer, you can work out of our corporate headquarters in Ottawa, Ontario! This role is available remotely within Canada and the US. This role requires travel up to 30% in North America. A valid passport/visa is required.
What Your Impact Will Be
- Gather requirements, design and implement solutions using SmartWork’s application suite.
- Integrate SmartWork’s application suite with 3rd party software interfaces.
- Develop and maintain project documentation, standard operating procedures, and other documentation as required.
- Lead or assist in training sessions with SmartWork’s customers and provide implementation support.
- Act as a liaison between SmartWorks, customers, 3rd party vendors and industry consultants.
- Build a knowledge of Smart Metering infrastructure and best practices on analysis of corresponding data.
- Provide the Project Manager with regular updates on progress, issues and ideas for resolution, and successes.
What We Are Looking For
- College diploma or University degree in a related technical field (for example, Electric or Computer engineering, Computer Science).
- Strong grasp of SQL and one or more Enterprise Database Software such as SQL Server, Oracle etc.
- Comfortable working in Linux and Windows.
- Ability to travel in North America up to 30% of the time.
- Previous experience in the Utilities industry.
What Would Make You Stand Out
- 3+ years of relevant work experience in software implementation.
- Strong working knowledge of object-oriented design (C/C++ or Java).
- Previous experience in training customers and writing technical documents.
What We Can Offer
- 3 weeks' vacation and 5 personal days.
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment.
- Employee stock ownership and RRSP/401k matching programs.
- Lifestyle rewards.
- Remote work and more!
About Us
SmartWorks is a division of Harris Utilities, a software company that has served the utility industry in North America and the Caribbean for more than 40 years. SmartWorks’ mission is to enable the value of the Smart Grid for both utility companies and their customers by providing the best products and services within the utility industry. Our MeterSense Meter Data Management (MDM) and SmartWorks Compass Data Analytics software solutions are essential components to enable the smart grid by intelligently processing and analyzing the extreme quantities of data produced from Advanced Metering Infrastructure (AMI). Our SmartWorks BizConnect consumer engagement portal offers sophisticated functionality that helps utilities demonstrate the value of their smart grid investments to commercial and industrial customers.
About Harris
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.
Key skills/competency
- Technical Consulting
- Software Implementation
- SQL
- Enterprise Databases
- Linux
- Windows
- Utility Industry
- Customer Training
- Requirements Gathering
- Project Documentation
How to Get Hired at Harris Computer
- Research Harris Computer's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight experience in technical consulting, software implementation, and utility industry knowledge.
- Showcase SQL and OS expertise: Prepare to demonstrate proficiency in SQL, Linux, Windows, and enterprise databases like SQL Server/Oracle.
- Emphasize customer interaction skills: Be ready to discuss experiences in gathering requirements, training, and liaison roles.
- Prepare for travel discussions: Be open about your availability and readiness to travel up to 30% across North America.
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