QA Specialist

What are we building?

Hard Rock Digital is focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team driven by a passion for learning, operating, and building new products and technologies for millions of consumers. We care deeply about each customer’s interaction, experience, and trust, and we operate in a highly regulated environment where quality, reliability, and compliance are critical.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital brings a globally recognized brand into the digital space—at scale, with operational excellence at the core.

What’s the position?

As a QA Specialist, you will be responsible for ensuring the quality, performance, and reliability of Hard Rock Digital’s platform and related applications. This role plays a critical part in validating system changes, protecting customer experience, and reducing operational and regulatory risk.

Salesforce will be the primary system under QA, requiring strong hands-on experience across Salesforce environments, customizations, and integrations. You will work closely with developers, product teams, business system owners, and analysts to ensure that enhancements, configurations, and integrations meet defined quality standards before release.

Responsibilities

• Review and analyze business requirements and functional specifications to design detailed, well-structured test cases.
• Execute manual and automated testing across multiple Salesforce environments, including Lightning, Classic, and integrated third-party applications.
• Perform functional, regression, smoke, UAT, and performance testing for Salesforce customizations, including Apex, Visualforce, and Lightning Web Components.
• Validate third-party system integrations to ensure end-to-end functionality, data integrity, compliance, and performance.
• Identify, document, and track defects through resolution using Jira, with test case management, execution, and reporting handled through Jira Xray.
• Collaborate closely with Product and Engineering teams to troubleshoot issues, provide feedback, and recommend quality improvements.
• Validate data accuracy across Salesforce objects, reports, dashboards, and system integrations.
• Ensure adequate test coverage and proactively identify quality and risk gaps across Salesforce functionality.
• Assist in building, maintaining, and expanding automated test coverage using tools such as Playwright, Selenium, or Salesforce-specific automation frameworks (e.g., Provar, Copado).
• Support the integration of automated testing into CI/CD pipelines (e.g., GitHub Actions).
• Maintain test documentation including test plans, test cases, execution results, and release sign-off artifacts.
• Stay current with Salesforce releases, features, and QA best practices to continuously improve testing effectiveness.

What are we looking for?

• Proven experience in Quality Assurance, testing, or system implementation across enterprise platforms.
• Strong hands-on experience testing Salesforce environments, including customizations and integrations.
• Experience with both manual and automated testing approaches.
• Proficiency with Jira and Jira Xray for test management, execution tracking, and reporting.
• Experience working in Agile development environments.
• Strong analytical skills, attention to detail, and ability to manage multiple priorities.
• Excellent written and verbal communication skills.

Preferred Skills

• Experience testing highly regulated systems or customer-facing platforms.
• Familiarity with Python-based or modern automation frameworks (e.g., Playwright).
• Experience validating data flows and integrations between Salesforce and external systems.
• Exposure to CI/CD pipelines and automated testing workflows.
• Experience partnering closely with Product and Engineering teams in fast-paced environments.

Certifications

Salesforce certification preferred (e.g., Salesforce Administrator, Developer, or QA-related certifications).

What’s in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:

• Competitive pay and benefits
• Flexible vacation allowance
• A hybrid / remote working environment
• Startup culture backed by a secure, global brand

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

Key skills/competency

• Salesforce
• Quality Assurance
• Manual Testing
• Automated Testing
• Jira
• Jira Xray
• Agile Methodology
• Data Integrity
• CI/CD
• Test Case Design