Manual QA Engineer
Hard Rock Digital
Job Overview
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Job Description
What are we building?
Hard Rock Digital is building the best online sportsbook, casino, and social gaming company in the world. We are a team passionate about learning, operating, and building new products and technologies for millions of consumers. We prioritize every customer interaction, experience, behavior, and insight, striving for authenticity in all our actions.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital leverages a globally recognized brand in gaming, entertainment, and hospitality. We are translating this foundation of success into the digital space.
What's the position?
We are seeking a Manual QA Engineer to join our dynamic team, focusing on delivering exceptional sports betting and casino gaming experiences. The ideal candidate will possess a strong background in quality assurance, deep technical expertise, and a proactive approach to ensuring the highest standards of product performance and functionality. This role requires collaborative work across teams in a fast-paced, complex environment, alongside mentoring junior team members and leading quality initiatives.
Responsibilities of a Manual QA Engineer:
- Participate in all stages of the Software Development Life Cycle (SDLC) to ensure product quality.
- Review and analyze product and technical requirements to develop comprehensive test strategies.
- Collaborate with QA and development teams to create detailed test plans and test cases.
- Execute test cases and analyze results to identify and document issues.
- Report and manage bugs, assisting in troubleshooting.
- Monitor health check metrics to ensure product stability.
- Work closely with Product and Development teams to drive continuous improvement.
- Contribute to QA Key Performance Indicators (KPIs) to track and enhance efficiency and effectiveness.
- Become a subject matter expert by thoroughly understanding our application(s).
- Mentor and guide junior QA team members in best practices, tools, and troubleshooting.
- Take ownership of testing strategy and execution for complex features or modules.
- Act as the primary QA point of contact in cross-functional discussions and planning sessions.
Who are we looking for?
We are seeking a highly organized individual with a proactive mindset and a passion for tackling challenges with innovative ideas and solutions. The ideal candidate understands our long-term vision and its impact on customers, committed to aligning every step with the ultimate goal of delivering an exceptional customer experience.
Key skills required for this position:
- 3+ years of professional experience in QA testing for web and mobile applications.
- Advanced expertise in identifying and resolving complex issues (performance, integration, UI/UX).
- Mastery in using QA tools (e.g., Proxyman, Charles, DevTools, Postman) and emulators.
- Mid-level knowledge of SQL for data validation and troubleshooting.
- Exceptional analytical and problem-solving abilities, with a keen eye for detail.
- Thorough understanding of test management software and the QA role throughout the SDLC.
- Outstanding written and verbal communication skills.
- Strong decision-making abilities, especially under tight deadlines.
- Strong teamwork and collaboration abilities.
- Team-oriented mindset with excellent interpersonal skills.
- Proven time management skills.
- Self-motivated, detail-oriented, and adept at prioritizing tasks.
- Genuine enthusiasm for sports betting and casino gaming.
- Experience with test automation development (backend or frontend) in Python is a plus.
What's in it for you?
Hard Rock Digital offers more than just competitive compensation, including:
- Competitive pay and benefits.
- Flexible vacation allowance.
- A hybrid / remote working environment.
- Startup culture backed by a secure, global brand.
Key skills/competency
- QA Testing
- Web & Mobile Applications
- Debugging Tools
- SQL Queries
- Test Management
- SDLC Expertise
- Problem Solving
- Cross-functional Collaboration
- Communication Skills
- Gaming Industry Knowledge
How to Get Hired at Hard Rock Digital
- Research Hard Rock Digital's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor. Understand their commitment to digital gaming innovation and customer experience.
- Tailor your resume for QA excellence: Customize your resume to highlight 3+ years in web and mobile QA testing, expertise with tools like Proxyman and Postman, and SQL proficiency. Emphasize your problem-solving and collaboration skills for complex digital products.
- Showcase your gaming industry passion: During interviews, articulate your genuine enthusiasm for sports betting and casino gaming. Demonstrate how your QA skills align with delivering exceptional user experiences in this specific domain.
- Prepare for technical and behavioral questions: Be ready to discuss your experience in SDLC, test strategy development, bug reporting, and cross-functional team engagement. Showcase your proactive mindset and ability to lead quality initiatives.
- Highlight mentorship and leadership potential: If you have experience guiding junior team members or owning test strategies, be sure to provide specific examples. Hard Rock Digital values candidates who can contribute to team growth and drive quality improvements.
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