Strategy & Operations
HappyRobot · Madrid, Community of Madrid, Spain
- On site
- Full-time
- $95,000 / year
- Madrid, Community of Madrid, Spain
Job highlights
- Analyze data to improve business operations.
- Optimize processes and automate workflows.
- Support cross-functional teams with insights.
- Streamline internal processes and initiatives.
- Ensure data accuracy in operational systems.
About the role
About HappyRobot
HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide.
Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.
Role Overview
We’re looking for a Strategy & Operations operator to support and scale day-to-day business operations by analyzing data, identifying inefficiencies, and designing more efficient, scalable workflows.
What You’ll Do
- Analyze operational data to identify trends, inefficiencies, and areas for improvement.
- Assist in process optimization, workflow automation, and operational efficiency.
- Support cross-functional teams with data-driven insights and reporting.
- Maintain and update internal dashboards, reports, and documentation.
- Help streamline internal processes across finance, sales, procurement, and customer support.
- Collaborate with teams to improve business operations and efficiency.
- Assist in project management and execution of strategic initiatives.
- Support contract management and procurement workflows, ensuring compliance and efficiency.
- Contribute to go-to-market operations by improving coordination between sales, finance, and legal teams.
- Ensure data accuracy and integrity in operational systems.
Must have
- Strong analytical and problem-solving skills with attention to detail.
- Proficiency in Excel/Google Sheets (SQL, Python, or BI tools are a plus).
- Excellent organizational and communication skills.
- Founder Mindset - You're here for a reason and ready to take risks for something unknown.
- Ability to work in a fast-paced, dynamic environment.
Why join us?
- Opportunity to work at a high-growth AI startup, backed by top investors.
- Rapidly growing and backed by top investors including a16z, Y Combinator, and Base10.
- Ownership & Autonomy - Take full ownership of projects and ship fast.
- Comprehensive Benefits - Healthcare, dental, vision coverage.
- Top-Tier Compensation - Competitive salary + equity in a high-growth startup.
- Work With the Best - Join a world-class team of engineers and builders.
Our Operating Principles
- Extreme Ownership: We take full responsibility for our work, outcomes, and team success.
- Craftsmanship: Putting care and intention into every task, striving for excellence.
- Majos: Be friendly & have fun with your coworkers. Always be genuine & honest, but kind.
- Urgency with Focus: Create the highest impact in the shortest amount of time. Move fast, but in the right direction.
- Talent Density and Meritocracy: Hire only people who can raise the average; ‘exceptional performance is the passing grade.’
- First-Principles Thinking: Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch.
Key skills/competency
- Strategy & Operations
- Data Analysis
- Process Optimization
- Workflow Automation
- Business Operations
- Project Management
- Go-to-Market Operations
- Contract Management
- Procurement
- Data Integrity
Skills & topics
- Strategy
- Operations
- Data Analysis
- Process Optimization
- Workflow Automation
- Business Operations
- Startup
- AI
- Excel
- Google Sheets
- SQL
- Python
- BI Tools
- Project Management
- Go-to-Market
- Operator
- Analyst
- Junior
- Entry-level
How to get hired
- Tailor your resume: Highlight analytical skills, Excel/Sheets proficiency, and any SQL/Python/BI tool experience.
- Showcase your mindset: Emphasize a 'Founder Mindset' and ability to thrive in fast-paced environments.
- Quantify achievements: Use data to demonstrate impact on efficiency and process improvements.
- Prepare for operational questions: Be ready to discuss how you'd analyze data and optimize workflows.
- Research HappyRobot's principles: Align your answers with their focus on ownership, craftsmanship, and urgency.
Technical preparation
Master Excel/Google Sheets for data analysis.,Practice writing SQL queries for data extraction.,Build simple Python scripts for automation.,Familiarize yourself with BI tools like Tableau.
Behavioral questions
Describe a time you improved an inefficient process.,How do you handle ambiguity and rapid change?,Give an example of taking extreme ownership.,How do you prioritize tasks under pressure?
Frequently asked questions
- What kind of AI workforces does HappyRobot build?
- HappyRobot builds AI workforces that can communicate, make decisions, take action, and run operations autonomously across voice, email, and enterprise systems, primarily for global enterprises.
- What is the primary goal of the Strategy & Operations role at HappyRobot?
- The primary goal is to support and scale day-to-day business operations by analyzing data, identifying inefficiencies, and designing more efficient, scalable workflows.
- What technical skills are essential for this Strategy & Operations position?
- Essential technical skills include strong proficiency in Excel/Google Sheets. Experience with SQL, Python, or BI tools is a plus.
- How does HappyRobot foster a strong company culture?
- HappyRobot emphasizes a strong culture through operating principles like Extreme Ownership, Craftsmanship, being 'Majos' (friendly, genuine, honest, kind), Urgency with Focus, Talent Density, and First-Principles Thinking.
- What are the benefits of joining HappyRobot as a Strategy & Operations operator?
- Benefits include the opportunity to work at a high-growth AI startup backed by top investors, ownership and autonomy, comprehensive benefits (healthcare, dental, vision), and competitive compensation including salary and equity.
- What does HappyRobot mean by 'Founder Mindset' in the job description?
- A 'Founder Mindset' implies having a proactive, ownership-driven approach, being ready to take calculated risks, and contributing significantly to the company's growth and success, much like a founder would.
- How does HappyRobot handle personal data for job applications?
- HappyRobot processes personal data for recruitment purposes, keeping it confidential and using it only for evaluating candidates. Data is typically eliminated after three months of inactivity, in compliance with GDPR.
- What is the expected work environment at HappyRobot for this role?
- The work environment is described as fast-paced and dynamic, characteristic of a high-growth startup, requiring individuals who can adapt quickly and thrive under pressure.