SENIOR ENGINEER - Storage Administration
Happiest Minds Technologies · Bengaluru, Karnataka, India
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- On site
- Full-time
- $120,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Manage Isilon and NAS storage for applications.
- Execute backup retention and snapshot schedules.
- Monitor and resolve storage performance issues.
- Perform remote troubleshooting of backup failures.
- Maintain documentation and ensure SLA compliance.
About the role
Senior Storage Administrator - Happiest Minds Technologies
We are seeking an experienced Senior Storage Administrator to join our team at Happiest Minds Technologies. This role involves the management and maintenance of our storage and backup infrastructure to ensure data integrity, availability, and performance.
Key Responsibilities
- Oversee storage and backup operations, including managing Isilon and NAS shares used by critical applications.
- Execute and maintain retention policies and snapshot schedules to ensure data recoverability.
- Monitor and respond to performance and capacity issues, including disk IO/latency and read/write time alerts flagged by monitoring tools like Dynatrace.
- Manage compute maintenance tasks, such as patching windows, VM/storage expansions, and general infrastructure RITMs (Request Item).
- Monitor daily backup jobs, replication tasks, and the overall health of the backup infrastructure.
- Remotely troubleshoot common backup failures, including job failures, storage capacity issues, network connectivity problems, and agent/plug-in errors.
- Perform routine operational tasks such as backup job configuration and scheduling, and handling restore requests for files, VMs, databases, and applications.
- Manage tape operations (if applicable) and update backup policies as needed.
- Maintain comprehensive documentation, Standard Operating Procedures (SOPs), and runbooks.
- Communicate incident updates effectively and ensure adherence to Service Level Agreements (SLAs).
- Coordinate with onsite teams or vendors for any physical intervention or issues that cannot be resolved remotely.
Key Skills/Competency
- Senior Storage Administrator
- Storage Administration
- Backup Administration
- Data Retention
- Snapshot Management
- Performance Monitoring
- Capacity Planning
- Isilon
- NAS Shares
- Backup Restore
Skills & topics
- Storage Administration
- Backup Administration
- Isilon
- NAS
- Data Retention
- Snapshot Management
- Performance Monitoring
- Capacity Planning
- Senior Engineer
- IT Operations
How to get hired
- Tailor your resume: Highlight your experience with Isilon, NAS shares, and backup/restore operations, aligning keywords with the job description.
- Showcase your expertise: Emphasize your problem-solving skills in performance and capacity management, and your ability to troubleshoot remotely.
- Prepare for technical questions: Be ready to discuss your experience with backup monitoring, replication, and data retention policies during interviews.
- Demonstrate operational excellence: Highlight your experience in maintaining documentation, SOPs, and ensuring SLA compliance for storage and backup systems.
Technical preparation
Master Isilon and NAS administration.,Practice backup/restore scenarios.,Study performance monitoring tools.,Review documentation and SOPs.
Behavioral questions
Describe a complex storage issue you solved.,How do you ensure SLA compliance?,Explain your approach to remote troubleshooting.,How do you prioritize tasks during incidents?
Frequently asked questions
- What specific storage systems are managed in this Senior Storage Administrator role at Happiest Minds Technologies?
- This role primarily focuses on managing Isilon and NAS shares. Your expertise in these systems will be crucial for supporting various applications.
- What are the main responsibilities for backup operations in this position?
- The backup operations involve managing daily jobs, replication tasks, monitoring infrastructure health, executing retention policies, and performing restore requests for diverse data types.
- How does Happiest Minds Technologies handle remote troubleshooting for storage and backup issues?
- You will be expected to remotely troubleshoot common failures such as job errors, capacity issues, network problems, and agent errors. Onsite teams or vendors handle physical interventions.
- What is the expected experience level for a Senior Storage Administrator at Happiest Minds Technologies?
- We are looking for experienced professionals with a strong background in storage and backup administration, capable of handling complex operations and troubleshooting.
- What kind of documentation is expected from a Senior Storage Administrator?
- You will be responsible for maintaining documentation, Standard Operating Procedures (SOPs), and runbooks related to storage and backup operations.
- How are performance and capacity issues managed in this role?
- You will monitor daily operations, respond to alerts from tools like Dynatrace regarding disk IO/latency, and compute maintenance tasks like expansions to manage capacity.
- What does SLA compliance mean in the context of this Senior Storage Administrator job?
- SLA compliance means ensuring that storage and backup services meet the agreed-upon performance and availability standards, and communicating effectively during incidents.