BA Team Leader
@ H&R Block

New York, NY
$50,000
On Site
Full Time
Posted 5 days ago

Your Application Journey

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXXXX****** @hrblock.com
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Job Details

About BA Team Leader at H&R Block

At H&R Block, we believe in the power of people helping people. Our Purpose is to inspire confidence in our clients, associates, and communities with an innovative mindset through our Block Next transformation plan.

A Typical Day

As a Team Leader at a Block Advisors office, you will:

  • Serve as a front-line manager leading and developing tax office associates.
  • Deliver outstanding client experiences and achieve office growth objectives.
  • Provide tax expertise and prepare accurate tax returns when needed.
  • Work flexible part-time before the busy season and transition to full-time during January-April.
  • Potentially pursue advancement opportunities after a successful tax season.

Your Responsibilities

  • Partner with the District General Manager to create and implement growth plans.
  • Build and engage teams through training, coaching, and recognition.
  • Recruit, interview candidates, and serve as a point of contact for escalated client concerns.
  • Manage daily office activities including scheduling, performance reviews, and timekeeping.

Your Expertise

  • 2+ years of experience as a Tax Professional.
  • Experience in customer service, shift leadership, or similar roles.
  • Proven supervisory or management skills.
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course.
  • Proficiency in MS Office and ability to work independently.
  • High school diploma or equivalent.

Why Work for H&R Block?

H&R Block offers a well-rounded benefits package, including health programs, retirement plans, stock purchase opportunities, and unique support programs for neurodiversity and caregivers. Work in an environment recognized globally for its connected culture and commitment to employee well-being.

Key skills/competency

  • Leadership
  • Tax preparation
  • Client service
  • Team management
  • Recruitment
  • Coaching
  • MS Office
  • Communication
  • Growth strategy
  • Organizational skills
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How to Get Hired at H&R Block

🎯 Tips for Getting Hired

  • Customize Your Resume: Highlight leadership and tax experience.
  • Study H&R Block Culture: Review mission, benefits, and transformation plan.
  • Prepare for Interviews: Focus on tax and management scenarios.
  • Research Industry Trends: Understand tax regulations and client service best practices.

📝 Interview Preparation Advice

Technical Preparation

Review IRS tax regulations.
Practice MS Office tasks.
Analyze tax software functionalities.
Study tax return examples.

Behavioral Questions

Describe a conflict resolution example.
Explain effective team delegation.
Share a leadership challenge encountered.
Detail a stressful work situation.

Frequently Asked Questions