BA Multi-Unit Team Leader @ H&R Block
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About H&R Block
At H&R Block, we believe in the power of people helping people. Our mission is to provide help and inspire confidence in our clients, associates, and communities. We are committed to a high-performing, connected culture and a long-term transformation plan known as Block Next.
Role Overview
The BA Multi-Unit Team Leader serves as the front-line manager at a Block Advisors office managing three offices. This role focuses on people management, achieving growth objectives (clients, revenue, earnings) and ensuring an outstanding client experience.
Key Responsibilities
- Manage staffing, operations and logistics across multiple offices.
- Partner with the District General Manager to develop local growth plans.
- Recruit, interview, and conduct performance reviews for tax office associates.
- Build an engaging team environment through training and coaching.
- Prepare tax returns upon successful completion of required courses.
Benefits and Work Schedule
This role begins with a flexible part-time schedule in the fall. It transitions to full-time (including evenings and weekends) during the tax season (January to April) and then reverts to a reduced schedule afterward. Benefits include health, wellness programs, retirement plans, and more.
Key skills/competency
- People Management
- Team Leadership
- Operational Strategy
- Client Experience
- Growth Planning
- Recruitment
- Training
- Communication
- Decision-Making
- MS Office Proficiency
How to Get Hired at H&R Block
🎯 Tips for Getting Hired
- Customize your resume: Tailor it to Block leadership roles.
- Research H&R Block: Review company culture and news.
- Highlight management skills: Emphasize multi-unit experience.
- Prepare for interviews: Practice common leadership questions.