Sales Associate
@ H&M Group

San Jose, California, United States
On Site
Part-time
Posted 2 days ago

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Job Details

Job Description

As a Sales Associate at Sales Associate, you are the friendly face that greets our customers and embodies the heart of our brand. You will create welcoming experiences that showcase the best of COS with genuine assistance and proactive service.

Responsibilities & Qualifications

  • Engage customers and initiate conversations.
  • Assist at the cash desk, fitting rooms, and shop floor.
  • Process deliveries, replenish stock, and merchandise garments.
  • Bring a customer-focused and commercially-minded approach.
  • Exhibit enthusiasm, adaptability, and collaboration.

Additional Information

This is a Part-Time position (10-25 hours a week) with a start date of August 24 or August 31st. Applicants must send in their CV in English via the career page.

Compensation & Benefits

Hourly compensation is $18.75. Employees enjoy attractive benefits including:

  • 25% staff discount on all H&M Group brands.
  • H&M Incentive Program (HIP).
  • Clothing allowance and 50% parking reimbursement (US only).
  • Medical, Vision and Dental Coverage and more.

Inclusion & Diversity

COS, part of H&M Group, is committed to inclusive, diverse and equitable recruitment practices. Applicants are requested not to include a cover letter to avoid unintentional biases.

About COS

COS offers ready-to-wear and accessories defined by luxury design and sustainable craftsmanship, with storytelling and seasonal collections that create unique experiences.

Key skills/competency

  • Customer Service
  • Communication
  • Merchandising
  • Teamwork
  • Adaptability
  • Retail Operations
  • Fashion Trends
  • Stock Management
  • Selling Skills
  • Problem Solving

How to Get Hired at H&M Group

🎯 Tips for Getting Hired

  • Research H&M Group's culture: Explore their mission and values online.
  • Customize your resume: Highlight retail and customer service skills.
  • Prepare for interviews: Review common retail scenario questions.
  • Showcase flexibility: Emphasize adaptability and teamwork experiences.

📝 Interview Preparation Advice

Technical Preparation

Review POS system basics.
Learn inventory management software.
Understand visual merchandising standards.
Familiarize with cash register operations.

Behavioral Questions

Describe a customer service challenge.
Explain teamwork in busy environments.
Discuss handling stressful retail situations.
Share a time of adapting quickly.

Frequently Asked Questions