Sales Associate

@ H&M Group

Sales Associate at Sales Associate

As a Sales Associate at COS, you are the friendly face that greets our customers and embodies the heart of our brand. Your role is essential in creating welcoming experiences that showcase the best of COS. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

Qualifications

You will have the opportunity to provide customers with high level service at every turn. Your tasks include initiating conversations, assisting at the cash desk, fitting rooms, and throughout the shop floor. You will also be responsible for processing deliveries, replenishing stock, and merchandising the latest garments.

While previous customer service experience and familiarity with textile materials are nice to have, they are not mandatory.

What you need to Succeed

• Customer-focused and commercially minded
• Interest in trends and fashion
• Communicative, positive, and open-minded
• Willing to learn and adaptable
• Collaborative and supportive team player
• Self-motivated, confident, and resilient

Compensation and Work Details

This is a Part-Time position offering 10-25 hours a week with a compensation of $18.00 per hour.

Additional Information

Apply by sending your CV in English through the career page. Attractive benefits include a 25% staff discount across all H&M Group brands, eligibility for the H&M Incentive Program (HIP) and additional benefits for US based colleagues such as clothing allowance, medical, vision and dental coverage, employee assistance, and various paid leaves.

Inclusion & Diversity

COS, a part of H&M Group, is committed to maintaining diverse, inclusive, and equitable workplaces. The recruitment process is designed to be fair and unbiased; therefore, please do not attach a cover letter.

Key skills/competency

Sales Associate, Customer Service, Retail, Merchandising, Stock Management, Fashion, Communication, Teamwork, Adaptability, Inclusivity.