Sales Advisor - Southridge Mall @ H&M Group
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Job Details
Company Description
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
About the Role - Sales Advisor
As a Sales Advisor, you’ll provide excellent customer service by welcoming and guiding customers, actively selling products and offering tailored guidance using your fashion and product knowledge. You will also work on garment refill and care, presentation, and contribute to a tidy sales floor and back of house while collaborating with your store team.
A Day in the Life
- Customer Sales & Profit: Provide excellent service and support direct customer interactions.
- Engage Customers: Initiate conversations and guide customers through fashion trends and products.
- Promote Loyalty: Actively promote the Customer Loyalty App and sustainability initiatives.
- Store Operations: Support garment refill, presentation, checkout and maintain merchandise displays.
- Team Collaboration: Share knowledge, follow guidelines and support colleagues.
Qualifications
You are passionate about fashion and providing an outstanding customer experience. You have 1-2+ years of relevant experience in sales or customer service in a dynamic retail environment. Basic computer skills and the ability to handle physical tasks are required.
Why You’ll Love Working for H&M
H&M values diverse backgrounds and offers comprehensive benefits including staff discounts, health insurance, 401K matching, paid time off, and wellness programs. You will be part of a global talent community with ample opportunities for career growth.
Additional Information
This is an hourly, non-exempt position with a hiring rate of $14.50 per hour. Additional duties may be assigned at the company’s discretion.
Key skills/competency
Sales Advisor, Customer Service, Retail, Fashion, Teamwork, Product Knowledge, Visual Merchandising, Communication, Operational Excellence, Inclusion
How to Get Hired at H&M Group
🎯 Tips for Getting Hired
- Research H&M Group's culture: Study their mission, values, and employee testimonials.
- Customize your resume: Tailor skills and fashion experience clearly.
- Highlight customer service: Emphasize retail and sales achievements.
- Prepare for behavioral questions: Practice teamwork and service scenarios.