Sales Advisor
@ H&M Group

Faridabad, Haryana, India
On Site
Full-time
Posted 3 days ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXXXXX******* @hm.com
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Job Details

Job Description

As a Sales Advisor at Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through the store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute both to your own success and the overall success of H&M Group.

What You’ll Do:

  • Share your fashion and product knowledge with customers.
  • Collaborate with the team to deliver exceptional service.
  • Ensure the store is well-stocked, organized, and inviting.
  • Assist with store opening and closing procedures.
  • Represent yourself and the brand positively during all customer interactions.

Who You’ll Work With

You will be a part of a dynamic Store Team where every role, from Sales Advisors to Store Managers, contributes to an inspiring environment. You will also interact with the wider Area Team to share insights and drive success.

Who You Are

  • Experience in customer service within fashion, retail, or similar fields.
  • Passionate about fashion and delivering an exceptional in-store experience.
  • Collaborative, communicative, and curious about using store technology.
  • Flexible, action oriented, and eager to learn and develop.

Who We Are

H&M Group is a global company known for combining exceptional design, affordable prices, and sustainable solutions. With more than 75 years of history, we are united by our culture, values, and a commitment to inclusivity and sustainability.

Why You’ll Love Working Here

  • Attractive benefits with extensive global development opportunities.
  • A vibrant, inclusive, and collaborative company culture.
  • Comprehensive benefits including health insurance and wellness programs.
  • Employee discounts and a balanced five-day work week.

Join Us

Take the next step in your career with us. For full-time positions at our Faridabad store, reporting to the Department Manager, we welcome you to join our team.

Additional Information

This is a full-time position. Please note that we do not require a cover letter in your application.

Key skills/competency

  • Customer Service
  • Fashion
  • Sales
  • Retail
  • Product Knowledge
  • Teamwork
  • Communication
  • Store Operations
  • Inventory Management
  • Organization

How to Get Hired at H&M Group

🎯 Tips for Getting Hired

  • Research H&M Group: Understand their values, culture, and global impact.
  • Customize your resume: Highlight retail experience and customer service skills.
  • Prepare for interviews: Practice situational questions and examples.
  • Showcase enthusiasm: Demonstrate passion for fashion and teamwork.

📝 Interview Preparation Advice

Technical Preparation

Review store technology systems.
Practice using POS and CRM software.
Understand inventory management tools.
Refresh digital communication skills.

Behavioral Questions

Describe a challenging customer interaction.
Explain teamwork in retail environments.
Share a time you solved a conflict.
Discuss learning new store processes.

Frequently Asked Questions