Sales Advisor
@ H&M Group

New Delhi, Delhi, India
On Site
Full-time
Posted 4 days ago

Your Application Journey

Personalized Resume
Apply
Email Hiring Manager
Interview

Email Hiring Manager

XXXXXXXXX XXXXXXXXXXX XXXXXXX****** @hm.com
Recommended after applying

Job Details

What You'll Do

As a Sales Advisor at H&M, you play a key role in creating an outstanding customer experience. Welcome customers, guide them through the store, and support them in finding what they need while showcasing our products.

  • Share your fashion and product knowledge for informed choices
  • Collaborate with your team to deliver exceptional service
  • Keep the sales floor and back of house well-stocked and organized
  • Support with opening and closing of the store
  • Represent yourself and the brand positively in all interactions

Who You'll Work With

Work in a vibrant store setting alongside Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, and others. Collaborate with the wider Area Team to drive success, support customers, and help them express their individuality with the latest trends.

Who You Are

You should have customer service experience in fashion, retail or similar fields. Be passionate about fashion, communicative, creative, curious about store technology and eager to learn and develop. Flexibility and action orientation are key.

Who We Are

H&M Group is a global company known for combining exceptional design, affordable prices, and sustainable solutions. We embrace diversity, inclusivity, and strong values driving our 75-year success story.

Why You'll Love Working Here

We offer attractive benefits, global career opportunities, comprehensive wellbeing support, and an employee discount. Enjoy a balanced work week with 5 working days while being part of an inclusive, collaborative team.

Join Us

Take the next step in your career with H&M. For more information on our recruitment process and data privacy, please review our Privacy Notice. Note: Please do not attach a cover letter with your application.

Additional Information

This full-time position is located in New Delhi and reports to the Department Manager.

Key skills/competency

  • Customer Service
  • Fashion
  • Retail
  • Teamwork
  • Communication
  • Organization
  • Sales
  • Collaboration
  • Store Operations
  • Product Knowledge

How to Get Hired at H&M Group

🎯 Tips for Getting Hired

  • Research H&M Group's culture: Understand their values and global presence.
  • Customize your resume: Highlight retail and customer service skills.
  • Prepare for team-based questions: Emphasize collaboration and communication.
  • Showcase fashion knowledge: Link your experience with trends and products.

📝 Interview Preparation Advice

Technical Preparation

Review point-of-sale systems.
Familiarize with inventory management software.
Learn basic store technology.
Understand cash register operations.

Behavioral Questions

Describe a time you handled conflict.
Explain teamwork in a fast-paced environment.
Share a challenge overcome in customer service.
Discuss adapting to store changes quickly.

Frequently Asked Questions