Sales Advisor - East Towne Mall
@ H&M Group

Madison, Wisconsin, United States
On Site
Part-time
Posted 3 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXX****** @hm.com
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Job Details

Company Description

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

About the Role

As a Sales Advisor, you’ll be responsible for providing excellent customer service, welcoming and guiding customers through the store, actively selling products, and offering customer support and guidance. You will use your fashion and product knowledge to enhance customer experience and maintain store standards.

A Day in the Life

  • Customer Sales & Profit: Welcome customers, guide them through the store and OMNI experience, and promote our products and Customer Loyalty App.
  • Fashion & Trend Awareness: Keep up to date with current fashion trends and share product information.
  • Team & Development: Collaborate with colleagues, share skills, and engage in training sessions.
  • Retail Operations & Visual Execution: Manage garment refill, maintain visual displays, and support store operations including opening and closing procedures.

Qualifications

You are passionate about fashion, customer service, and have at least 1-2 years transferable experience in retail or a related industry. Physical stamina is required, as well as basic computer skills and availability to work evenings and weekends.

Why You’ll Love Working for H&M

Enjoy a diverse, inclusive environment with extensive development opportunities globally, employee discounts, comprehensive benefits, and a supportive, values-driven culture.

Additional Information

Job Status: Hourly, Non-Exempt Compensation: Hiring Rate is $14.50 Hourly EEOC Code: SLS

Key skills/competency

Sales Advisor, customer service, retail, fashion, teamwork, visual merchandising, inventory, operations, communication, POS

How to Get Hired at H&M Group

🎯 Tips for Getting Hired

  • Research H&M Group's culture: Understand their fashion mission and diversity values.
  • Customize your resume: Highlight retail and customer service experience.
  • Prepare for retail scenarios: Demonstrate your sales and teamwork skills.
  • Showcase product knowledge: Emphasize fashion trends and inventory management.

📝 Interview Preparation Advice

Technical Preparation

Study retail POS system
Practice customer service scenarios
Learn product inventory tools
Review store operational procedures

Behavioral Questions

Describe conflict resolution examples
Explain teamwork in retail settings
Share customer service experiences
Demonstrate adaptability in fast-paced roles

Frequently Asked Questions