H&M Sales Advisor - St Louis Premium outlets

@ H&M Group

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service by welcoming and guiding customers through the store. You will actively sell our products, offer product knowledge and support, and help maintain a neat and attractive store environment.

A Day in the Life

Your daily tasks include:

• Welcoming customers and guiding them through both in-store and OMNI experiences.
• Engaging customers in conversations about fashion trends and product information.
• Promoting our Customer Loyalty App and sustainability initiatives.
• Supporting commercial actions to meet sales targets alongside store management.

General Responsibilities

Fashion & Trend Awareness: Keep up-to-date with the latest fashion trends, styles, and competitor insights. Team & Development: Share your knowledge with colleagues and participate in training opportunities. Retail Operations & Visual Execution: Manage garment care, presentation and assist in operational tasks including restocking, fitting room operations, and checkout responsibilities.

Qualifications

You are passionate about fashion, motivated, communicative, and have retail or customer service experience in a dynamic setting. Creativity, curiosity, and a collaborative spirit are key qualities.

Benefits & Additional Information

Benefits include a staff discount, access to H&M Incentive Program, comprehensive benefits, and global career growth opportunities. H&M is committed to diversity, equity, and inclusion, and supports reasonable accommodations for candidates with disabilities.

Sales Advisor - H&M Group Key Skills/Competency

• Customer Service
• Sales
• Fashion Trends
• Retail Operations
• Teamwork
• Communication
• Product Knowledge
• Inventory Management
• Visual Merchandising
• Operational Efficiency