H&M Sales Advisor - South Shore Plaza
@ H&M Group

Braintree, Massachusetts, United States
On Site
Part-time
Posted 3 days ago

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XXXXXXXXX XXXXXXXXX XXXXXXXX****** @hm.com
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Job Details

About the Role

As a Sales Advisor at H&M Sales Advisor, you will provide excellent customer service while guiding customers through the store and actively selling products. Your fashion and product knowledge will ensure customers have the best shopping experience.

A Day in the Life

Typical responsibilities include:

  • Welcoming and guiding customers through the store and OMNI experience
  • Engaging with customers and promoting fashion trends
  • Assisting with garment refill, care, and visual merchandising
  • Operating checkout and fitting room areas
  • Supporting store opening, closing, and stock replenishment

General Information

The role requires maintaining up-to-date fashion knowledge, a commitment to excellent customer service, and effective teamwork. Participation in training and onboarding processes is essential for career development.

Qualifications

Ideal candidates are passionate about fashion, customer service oriented, and have prior sales experience in retail or similar environments.

Why You'll Love Working at H&M

H&M Group values diversity, inclusivity and provides comprehensive benefits including employee discounts, wellness programs, and global career growth opportunities. The role is hourly with competitive pay and extensive development programs.

Key skills/competency

  • Customer Service
  • Sales
  • Fashion Knowledge
  • Teamwork
  • Communication
  • Visual Merchandising
  • Retail Operations
  • Product Presentation
  • Operational Efficiency
  • Adaptability

How to Get Hired at H&M Group

🎯 Tips for Getting Hired

  • Customize your resume: Highlight retail and customer service experience.
  • Research H&M Group: Understand its values and culture.
  • Prepare for behavioral questions: Share examples of teamwork and sales.
  • Practice role-specific scenarios: Demonstrate visual merchandising skills.

📝 Interview Preparation Advice

Technical Preparation

Review retail POS systems usage.
Study inventory management processes.
Familiarize with in-store tech tools.
Brush up on visual merchandising standards.

Behavioral Questions

Describe a time you handled a difficult customer.
Give an example of effective teamwork.
Explain a scenario demonstrating problem-solving.
Share an experience managing a peak sale day.

Frequently Asked Questions