Sales Advisor at H&M @ H&M Group
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Job Details
About the Role
As a Sales Advisor at H&M, you are responsible for providing excellent customer service, guiding customers through store and OMNI experiences, and using your fashion and product knowledge to deliver the best customer experience.
A Day in the Life
Your day includes engaging with customers, promoting fashion trends and products, and supporting sales targets through effective communication and operational tasks.
Responsibilities
- Provide excellent customer service and support.
- Promote H&M products, trends, and sustainability initiatives.
- Maintain clean, attractive merchandise displays and stock levels.
- Handle garment refill, care and fitting room operations.
- Collaborate with team members to meet sales targets.
Qualifications
Passion for fashion, strong communication, creativity, and prior sales or customer service experience in retail are required. You should be motivated, flexible, and action-oriented.
Why You'll Love Working at H&M
H&M values diversity, inclusion, and offers numerous benefits including staff discounts, career development, wellness programs, and a global talent community.
Additional Information
This is an hourly, non-exempt position with a pay rate of $11.00 per hour. The role involves in-store operations with adherence to H&S guidelines and legal requirements. An online skills assessment via Maki may be used during the selection process.
Key skills/competency
- customer service
- sales
- fashion
- trends
- teamwork
- retail
- product knowledge
- communication
- visual merchandising
- operations
How to Get Hired at H&M Group
🎯 Tips for Getting Hired
- Customize your resume: Highlight retail and customer service experience.
- Research H&M Group: Understand their values and store operations.
- Prepare for assessments: Review your sales and fashion knowledge.
- Practice interview questions: Focus on teamwork and customer interactions.