H&M Sales Advisor
@ H&M Group

Plantation, Florida, United States
On Site
Part-time
Posted 4 days ago

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XXXXXXXXX XXXXXXXXX XXXXXXXXX****** @hm.com
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Job Details

About the Role

As a H&M Sales Advisor, you'll be responsible for providing excellent customer service by welcoming and guiding customers through the store, actively selling products, and offering support and guidance. You will utilize your fashion and product knowledge to enhance customer experience and work on garment refill, care, presentation, and maintaining a clean sales floor.

A Day in the Life

Your typical day includes:

  • Delivering excellent customer service and guiding customers through the store and OMNI experience.
  • Engaging customers with fashion trends, stories, and product information.
  • Contributing to garment refill, steaming, and merchandise presentation.
  • Supporting sales initiatives through customer loyalty apps and in-store tech tools.
  • Working closely with your team in retail operations and visual guidelines.

Qualifications

You are passionate about fashion, customer service, and have retail and sales experience. Communication, creativity, flexibility, and teamwork are essential as you continuously share knowledge and support store operations.

Additional Information

This is an hourly, non-exempt role with competitive hourly pay. H&M offers attractive benefits including staff discounts, comprehensive health and wellness programs, and global career growth opportunities. Reasonable accommodations are available during the recruitment process.

Key skills/competency

  • Customer Service
  • Sales
  • Fashion Knowledge
  • Retail Operations
  • Teamwork
  • Visual Merchandising
  • Product Promotion
  • Communication
  • Operational Efficiency
  • Store Presentation

How to Get Hired at H&M Group

🎯 Tips for Getting Hired

  • Research H&M Group's culture: Understand their values and diverse environment.
  • Customize your resume: Highlight retail and customer experience skills.
  • Prepare sales examples: Use specific instances of customer engagement.
  • Practice interview scenarios: Emphasize teamwork and problem-solving.

📝 Interview Preparation Advice

Technical Preparation

Review point-of-sale system basics.
Understand OMNI and inventory tools.
Practice garment care and refill procedures.
Learn store tech and assessment methods.

Behavioral Questions

Describe a time you exceeded customer expectations.
Explain managing teamwork during busy periods.
Share experience handling difficult customer issues.
Discuss adapting to fast-paced retail environments.

Frequently Asked Questions