H&M Sales Advisor - Fox River Mall
@ H&M Group

Appleton, Wisconsin, United States
On Site
Part-time
Posted 3 days ago

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Job Details

About the Role

As a Sales Advisor at H&M Sales Advisor, you will provide excellent customer service, guide customers through the store, and actively sell products. You will share your fashion and product knowledge to enhance the customer experience and support garment refill, care, and store presentation.

A Day in the Life

Your day will include:

  • Welcoming and guiding customers in-store and via OMNI channels.
  • Engaging with customers to explain trends, stories, and products.
  • Promoting customer loyalty through the Hello Member app.
  • Supporting store operations to achieve sales targets.
  • Maintaining a tidy sales floor and attractive merchandise displays.

General Information

Fashion & Trend Awareness: Stay current on fashion trends and product information to advise customers effectively.

Team & Development: Collaborate with colleagues, share knowledge, and participate in trainings.

Retail Operations: Manage tasks including garment refill, fitting room operation, checkout, stock replenishment, and store opening/closing.

Qualifications

You are passionate about fashion with experience in customer service or sales, and you thrive in dynamic, collaborative environments.

Why You'll Love Working at H&M

H&M values diversity and inclusiveness while offering competitive benefits, staff discounts on all H&M Group brands, and extensive career development opportunities.

Additional Information

This is an hourly, non-exempt position with a starting pay rate of $15.00 per hour. Additional duties may be assigned and compensation may vary based on qualifications.

Assessment & Data Privacy

Applicants may use the Maki online assessment tool. If needed, alternative assessment methods can be requested. Personal information is processed in accordance with H&M's Applicant Privacy Notice and retained for up to 3 years.

Key skills/competency

H&M Sales Advisor: customer service, sales, fashion, merchandising, team collaboration, communication, retail operations, product knowledge, visual presentation, inventory management.

How to Get Hired at H&M Group

🎯 Tips for Getting Hired

  • Customize your resume: Highlight retail and customer service experience.
  • Research H&M Group: Understand their culture and values.
  • Practice common interview questions: Prepare for customer service scenarios.
  • Showcase teamwork: Emphasize collaboration and flexibility.

📝 Interview Preparation Advice

Technical Preparation

Review POS systems basics.
Study inventory management processes.
Understand in-store tech applications.
Familiarize with retail operational tools.

Behavioral Questions

Describe a challenging customer interaction.
Explain teamwork in a busy store.
Illustrate handling multiple priorities.
Discuss adapting to changing routines.

Frequently Asked Questions