H&M Sales Advisor @ H&M Group
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Job Details
About the Role
As a Sales Advisor at H&M Group, you will provide excellent customer service, guide customers through the store, actively sell products, and offer support and guidance using your fashion and product knowledge. You will also handle garment refill & care, presentation, and contribute to maintaining a clean sales floor and back of house.
A Day in the Life
A typical day includes:
- Welcoming and guiding customers in-store and OMNI experience
- Engaging customers and sharing fashion trends, stories, and product info
- Promoting and selling products, including the Customer Loyalty App (Hello Member)
- Supporting commercial and operational actions to achieve sales targets
General Information
- Stay updated on fashion trends and competitors
- Share knowledge and support team development
- Manage garment cycle, fitting room, and checkout operations
- Maintain attractive merchandise displays and stock levels
Qualifications
Passion for fashion, excellent communication skills, creativity, flexibility, and sales experience in retail or customer service environments.
Why You'll Love Working at Sales Advisor
At H&M, diversity, inclusiveness, and global career growth are core. Enjoy comprehensive benefits, employee discounts, and extensive development opportunities while contributing to a values-driven organization.
Additional Information
This is an Hourly, Non-Exempt position with a pay rate of $13 per hour. The role involves various duties including in-store operations, customer interactions, and following H&S guidelines.
Key skills/competency
- customer service
- fashion
- retail
- sales
- trends
- operations
- garment handling
- teamwork
- sustainability
- onboarding
How to Get Hired at H&M Group
🎯 Tips for Getting Hired
- Customize Your Resume: Tailor your experience to retail sales.
- Highlight Customer Service: Emphasize strong interpersonal skills.
- Show Fashion Knowledge: Mention trends and product expertise.
- Practice Retail Scenarios: Prepare for situational interview questions.