H&M Sales Advisor

@ H&M Group

About the Role

As an H&M Sales Advisor, you will provide excellent customer service, guide customers through the store and OMNI experience, actively sell products, and support customers with comprehensive fashion and product information.

A Day in the Life

Your day includes customer sales & profit activities such as welcoming customers, engaging in conversation, promoting fashion trends and our Customer Loyalty App, and working with store management to reach sales targets.

General Information

• Stay updated on fashion trends, styles, and product knowledge.
• Retain and share expertise in customer service and store operations.
• Maintain store appearance through garment care, refill, and presentation.
• Operate checkout and fitting room areas following best practices.
• Support store opening, closing, and overall cleanliness.

Qualifications

You are passionate about fashion, motivated to deliver great customer experiences, communicative, creative, and flexible. Previous sales and customer service experience in retail or related fields is required.

Why You'll Love Working at H&M

H&M values diversity, offers access to global talent communities, provides extensive benefits, and promotes career growth. Enjoy staff discounts and participate in incentive programs while being part of an inclusive team.

Additional Information

This hourly, non-exempt role compensates at $11.25 per hour. The position adheres to all H&S guidelines and legal requirements. Applicants needing accommodations should contact H&M through the provided links.

Key skills/competency

• Customer Service
• Sales
• Fashion
• Product Knowledge
• Retail Operations
• Communication
• Teamwork
• Visual Merchandising
• Operational Efficiency
• Adaptability