Sales Advisor 20h

@ H&M Group

About H&M Group

Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear – all equally important for the whole look.

Job Description

As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand. You will provide high-level service at every turn: from initiating conversations and assisting at the cash desk to managing the fitting rooms and shop floor. Responsibilities include processing deliveries, replenishing stock, and merchandising the latest garments.

Responsibilities & Expectations

• Engage customers and deliver excellent service.
• Assist at the cash desk, fitting rooms, and shop floor.
• Process deliveries, replenish stocks, and merchandise products.
• Collaborate with your team to create positive shopping experiences.

Qualifications

Customer-focused, adaptable, action-oriented with strong communication skills. Previous experience in customer service and some familiarity with fabrics are desirable but not mandatory. Must be flexible with working hours including evenings and weekends, and proficient in English.

Additional Information

This part-time position requires 20 hours per week. Please apply by sending your CV in English through our career page. Attractive benefits include a 25% staff discount across H&M Group brands and participation in the H&M Incentive Program (HIP).

Inclusion & Diversity

H&M Group is committed to creating and maintaining inclusive, diverse, and equitable workplaces. Our recruitment process considers all diversity dimensions to foster a varied and knowledgeable team.

Key skills/competency

• customer service
• retail
• merchandising
• stock management
• communication
• adaptability
• teamwork
• fashion
• engagement
• flexibility