H&M Sales Advisor - The Promenade Bolingbrook
@ H&M Group

Bolingbrook, Illinois, United States
On Site
Part-time
Posted 4 days ago

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XXXXXXXX XXXXXXXXXXX XXXXXX***** @hm.com
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Job Details

About the Role

As a Sales Advisor at H&M Sales Advisor, you will provide excellent customer service, guiding and assisting customers throughout the store while actively promoting sales. You will use your fashion and product knowledge to deliver the best experience to customers.

A Day in the Life

  • Provide excellent customer service and guidance.
  • Engage with customers on fashion trends and products.
  • Support commercial and operational actions to meet sales targets.
  • Participate in garment refill, care, and merchandise presentation.
  • Assist in opening/closing procedures and in-store tech services.

Qualifications

You are passionate about fashion and retail, motivated to deliver a great customer experience, and have previous sales and customer service experience in a dynamic environment.

Why You'll Love Working at H&M

H&M Group values diversity, inclusiveness, and continuous development. Employees enjoy benefits like staff discounts, comprehensive wellbeing programs, extensive training, and global growth opportunities.

Additional Information

This hourly, non-exempt role at H&M Group is designed with detailed processes for store operations and customer engagement, ensuring you have a clear understanding of job expectations and opportunities for career development.

Key skills/competency

  • Customer Service
  • Sales
  • Fashion Knowledge
  • Retail Operations
  • Merchandising
  • Teamwork
  • Communication
  • Product Promotion
  • Presentation
  • Attention to Detail

How to Get Hired at H&M Group

🎯 Tips for Getting Hired

  • Customize your resume: Emphasize relevant sales and retail experience.
  • Research H&M Group: Understand their brand, values, and culture.
  • Highlight customer service: Showcase strong interpersonal skills.
  • Prepare examples: Use real scenarios from retail experience.

📝 Interview Preparation Advice

Technical Preparation

Learn POS system operations
Review inventory management procedures
Understand garment refill techniques
Familiarize with visual merchandising standards

Behavioral Questions

Describe handling difficult customers
Explain teamwork in retail settings
How you prioritize tasks
Discuss adapting under pressure

Frequently Asked Questions