H&M Sales Advisor- Glenbrook Square
@ H&M Group

Fort Wayne, Indiana, United States
On Site
Part-time
Posted 16 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXX****** @hm.com
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Job Details

About the Role

As a Sales Advisor at H&M Group, you are responsible for providing excellent customer service, guiding customers through the store, and actively selling products. Use your fashion and product knowledge to ensure customers have the best experience.

A Day in the Life

Your typical tasks include:

  • Welcoming customers and providing exceptional service.
  • Engaging with customers about fashion trends and products.
  • Promoting sales, customer loyalty apps, and sustainability initiatives.
  • Supporting garment refill, care, and attractive visual display.
  • Collaborating with team members to meet sales targets.

General Responsibilities

Maintain store operations including garment cycle, inventory replenishment, and visual merchandising. Uphold safety, health guidelines and legal requirements while executing commercial actions with the store management team.

Team & Development

Share product and fashion knowledge with colleagues, participate in trainings, and support each other’s growth within a diverse and collaborative environment.

Key skills/competency

customer service, sales, fashion, retail, teamwork, product knowledge, communication, operations, inventory, presentation

How to Get Hired at H&M Group

🎯 Tips for Getting Hired

  • Customize your resume: Highlight your retail and sales experience.
  • Showcase customer service: Detail your customer interaction skills.
  • Research H&M Group: Understand their values and market.
  • Prepare for interviews: Practice common retail service questions.

📝 Interview Preparation Advice

Technical Preparation

Familiarize with retail POS systems
Review inventory management basics
Study visual merchandising techniques
Understand store operational software

Behavioral Questions

Describe challenging customer interactions
Explain teamwork during busy periods
Discuss adaptability in retail environments
Showcase problem-solving in customer service

Frequently Asked Questions