Service Clerk
Hall & Wilcox
Job Overview
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Job Description
The Service Clerk Role at Hall & Wilcox
This is a permanent, full-time, on-site position at Hall & Wilcox, located in our modern, open-plan Sydney offices. We offer free daily breakfast, office drinks, social events, a 'dress for your day' policy, and a genuine commitment to health and wellbeing, pro bono work, community, and diversity and inclusion across our firm. Learn more about our benefits: bit.ly/HWbenefits
About The Role And Team
We are looking for a Service Clerk to join our Office Services team in our Sydney office. As a Service Clerk, you will provide a high level of customer service to employees and partners within the firm in a timely and professional manner. This is an excellent entry-level role for someone aspiring to a career in a law firm.
Key Responsibilities
- Opening, sorting, and distributing incoming mail.
- Coordinating and processing outgoing mail.
- Attending to court filing.
- Assisting with catering requirements and room set up.
- Booking couriers for pick up and delivery.
- Daily banking for the Firm.
- Photocopying, scanning, and binding documents.
- Housekeeping, including maintaining and restocking kitchen supplies.
- Providing relief for Front of House duties.
- Hand delivering legal documents.
- Performing ad hoc duties as required.
About You
Ideally, you will possess the following skills and experience:
- Experience in an office or professional services environment.
- Excellent presentation, communication, and interpersonal skills.
- Reliable with a 'can do' attitude and proactive approach.
- Strong attention to detail.
- Ability to work autonomously.
- A team player with a flexible approach.
- Strong IT skills and good knowledge of Microsoft Office.
- Ability to work under pressure during peak times.
- Proactive approach with the ability to prioritise.
- Client-focused with strong organisational skills.
About Us
Hall & Wilcox is a leading independent Australian law firm, delivering outstanding legal services to corporate, public sector, and private clients, both Australian-based and offshore. Our purpose is to enable our clients, our people, and our communities to thrive. Hear from our people about what it’s like to work at Hall & Wilcox: bit.ly/HWpeople.
We are proud recipients of several awards and citations, including:
- Best Australian Law Firm (>$200m revenue) at the 2025 Client Choice Awards.
- Ranked seventh in the Lawyers Weekly Top 25 Attraction Firms for 2024 and 2025.
- Law Firm of the Year at the 2023 Lawyers Weekly Australian Law Awards.
- Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) citation holder since 2018.
We are known for our warm, welcoming, progressive, inclusive, and supportive culture, underpinned by our enduring values – the Hallmarks. We are also renowned for our Smarter Law approach, which means we think differently and find innovative solutions beyond the status quo, incorporating enabling technology, challenging business models, innovative pricing, and creative resourcing. We are a firm of the future, offering interesting and challenging work with access to great clients. To learn more, visit our website.
Apply Now
Let’s connect. Click apply to submit your application. At Hall & Wilcox, we are committed to creating and maintaining a workplace that actively seeks to include, welcome, and value unique contributions of all people. We encourage applications from candidates of all cultural backgrounds (including First Nations), age, abilities, sexual orientation, and gender identities. We are also committed to supporting candidates with disability to ensure a fair, equitable, and supportive recruitment experience. If you require any adjustments or support, please contact Kim Chalmers, Senior Talent Acquisition Advisor, at kim.chalmers@hallandwilcox.com.au for a confidential discussion.
Key skills/competency
- Customer Service
- Office Administration
- Mail Handling
- Court Filing
- Catering Support
- Courier Management
- Banking Operations
- Document Processing
- Housekeeping
- Front of House Relief
How to Get Hired at Hall & Wilcox
- Research Hall & Wilcox's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume strategically: Customize your application to highlight experience in professional services, strong organizational skills, and a 'can-do' attitude, aligning with the Service Clerk role.
- Showcase communication prowess: Prepare to demonstrate excellent verbal and written communication skills, crucial for client and internal interactions at Hall & Wilcox.
- Emphasize reliability and proactivity: During interviews, share specific examples of your reliability, attention to detail, and proactive approach to problem-solving.
- Connect with hiring managers: Identify and engage with Hall & Wilcox team members on LinkedIn to gain insights and express genuine interest in the firm's values and work.
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