Privileged Access Management Engineer

About the Role

hackajob is collaborating with HSBC to connect them with exceptional professionals for this role. As a Privileged Access Management (PAM) Engineer, you will be instrumental in managing and enhancing our PAM solutions, ensuring robust security and operational efficiency.

Key Responsibilities

• Conduct root cause analysis of incidents and implement measures to prevent recurrence.
• Be responsible for testing, documenting major changes, and representing them in Change Advisory Board (CAB) meetings as required.
• Deliver changes in accordance with guidelines and drive continuous improvement in service health and resilience.
• Provide data and documentation to internal and external auditors, including walkthroughs and reports.
• Manage ITSO responsibilities, including compliance with ICE standards and ITSO Book of Work (BOW).
• Research, develop, and implement new solutions aligned to stakeholder requirements and product roadmaps.
• Drive progress in strategic programmes and provide subject matter expertise (SME) in solution design.
• Establish and manage proactive relationships with multiple PAM vendors.
• Foster strong relationships with business stakeholders and internal technical teams.
• Manage out-of-hours work when required and lead a pod to achieve defined objectives.
• Promote knowledge sharing and mentoring within the team.

Qualifications

• 3+ years of experience with at least one third-party PAM product (Hashicorp Vault preferred), including specific training and certifications (Hashicorp Vault and Terraform preferred).
• Strong skills in building quality relationships with colleagues, to establish their requirements and collaborate on finding solutions.
• 3+ years of experience with both UNIX and Windows operating systems - build, support, and maintain.
• Experience with data management (SQL database, data repositories like Splunk) and reporting (e.g., Grafana).
• Experience designing and building automation processes using Ansible AAP, including playbook creation.
• Experience managing crisis calls, troubleshooting complex issues, and building root cause remediation plans.
• Experience designing monitoring and alerting solutions at an enterprise level (e.g., Splunk, Grafana, App Dynamics, SCOM).
• Experience working in an Agile team, managing work in Jira and engagements in Jira Service Desk.

Key skills/competency

• Privileged Access Management (PAM)
• CyberArk
• Delinea
• HashiCorp Vault
• Terraform
• UNIX
• Windows
• Ansible AAP
• Splunk
• Grafana