Job Overview
Job TitlePrivileged Access Management Engineer
Job TypeFull Time
Offered Salary£75,000
LocationHybrid
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Job Description
About the Role
hackajob is collaborating with HSBC to connect them with exceptional professionals for this role. As a Privileged Access Management (PAM) Engineer, you will be instrumental in managing and enhancing our PAM solutions, ensuring robust security and operational efficiency.
Key Responsibilities
- Conduct root cause analysis of incidents and implement measures to prevent recurrence.
- Be responsible for testing, documenting major changes, and representing them in Change Advisory Board (CAB) meetings as required.
- Deliver changes in accordance with guidelines and drive continuous improvement in service health and resilience.
- Provide data and documentation to internal and external auditors, including walkthroughs and reports.
- Manage ITSO responsibilities, including compliance with ICE standards and ITSO Book of Work (BOW).
- Research, develop, and implement new solutions aligned to stakeholder requirements and product roadmaps.
- Drive progress in strategic programmes and provide subject matter expertise (SME) in solution design.
- Establish and manage proactive relationships with multiple PAM vendors.
- Foster strong relationships with business stakeholders and internal technical teams.
- Manage out-of-hours work when required and lead a pod to achieve defined objectives.
- Promote knowledge sharing and mentoring within the team.
Qualifications
- 3+ years of experience with at least one third-party PAM product (Hashicorp Vault preferred), including specific training and certifications (Hashicorp Vault and Terraform preferred).
- Strong skills in building quality relationships with colleagues, to establish their requirements and collaborate on finding solutions.
- 3+ years of experience with both UNIX and Windows operating systems - build, support, and maintain.
- Experience with data management (SQL database, data repositories like Splunk) and reporting (e.g., Grafana).
- Experience designing and building automation processes using Ansible AAP, including playbook creation.
- Experience managing crisis calls, troubleshooting complex issues, and building root cause remediation plans.
- Experience designing monitoring and alerting solutions at an enterprise level (e.g., Splunk, Grafana, App Dynamics, SCOM).
- Experience working in an Agile team, managing work in Jira and engagements in Jira Service Desk.
Key skills/competency
- Privileged Access Management (PAM)
- CyberArk
- Delinea
- HashiCorp Vault
- Terraform
- UNIX
- Windows
- Ansible AAP
- Splunk
- Grafana
How to Get Hired at Hackajob
- Tailor your resume: Highlight your experience with PAM products like Hashicorp Vault, CyberArk, or Delinea, and emphasize your UNIX/Windows OS skills and automation experience with Ansible AAP.
- Showcase relevant certifications: Emphasize any HashiCorp Vault or Terraform certifications to demonstrate specialized knowledge.
- Quantify your achievements: Provide examples of how you've improved service health, resolved complex issues, or implemented successful automation in previous roles.
- Demonstrate collaboration: Use your resume and cover letter to show your ability to build strong relationships and work effectively in Agile teams, referencing tools like Jira.
- Prepare for technical questions: Be ready to discuss your experience with incident analysis, root cause remediation, and enterprise-level monitoring solutions.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What are the primary PAM products used at HSBC for this role?
02What operating system experience is required for the PAM Engineer role at HSBC?
03Is experience with automation tools necessary for this PAM Engineer position at HSBC?
04What kind of data management and reporting experience is expected for the PAM Engineer at HSBC?
05Does this role at HSBC require on-call or out-of-hours work?
06What are the core responsibilities of a PAM Engineer at HSBC regarding incidents?
07What is the preferred certification for this Privileged Access Management Engineer role at HSBC?
08How does this role at HSBC contribute to system resilience and continuous improvement?
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