Comcast Information Systems Co-op

About Comcast Business

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Program Overview Comcast’s Drexel Co-op Program offers an exciting opportunity to gain hands-on experience, build lasting connections, and grow professionally in a dynamic and inclusive environment. This paid, 6-month immersive experience places students at the heart of our business, working alongside talented professionals on meaningful projects that contribute to real outcomes. As a trusted member of the team, you’ll gain exposure to the inner workings of a global media and technology company while developing skills that will serve you well in any career path.

Your experience will include:

• Hands-On Learning & Impactful Work: Tackle real business challenges, collaborate across teams, and contribute ideas that drive results from day one.
• Community, Connection & Giving Back: Build meaningful relationships through social events, peer engagement, and shared experiences. You’ll also have the opportunity to give back through Team UP, Comcast’s volunteer initiative, deepening your connection to both your community and your fellow students.
• Mentorship & Support: Receive guidance from experienced professionals through our dedicated mentorship program, helping you navigate your co-op and beyond.
• Professional Development: Participate in a custom onboarding experience, a curated learning series, and networking events designed to help you build new skills, explore career paths, and gain insights from professionals from across the organization.

At Comcast, we’re committed to investing in the next generation of innovators and leaders. Our Co-op Program is a transformative experience designed to help you grow, connect, and take the next step in your professional journey.

Organization & Team Overview

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.The Customer Solutions organization defines, builds, launches, and manages Comcast Business products and solutions to deliver differentiated customer value and profitable growth. The organization owns solution strategy and lifecycle execution, drives cross-functional alignment, and ensures performance, reliability, and operational excellence across the business. Within the umbrella of Customer Solutions, you will be working within the Product Strategy & Operations team.

Role Description

At Comcast Business, turning bold ideas into impactful products requires more than innovation—it demands seamless execution, smart systems, and strong collaboration. From ideation through deployment, our product lifecycle depends on efficient processes, powerful platforms, and tight alignment across cross-functional teams. As a co-op on the Product Strategy & Operations team, you’ll play a meaningful role in supporting key product initiatives that drive our business forward. You’ll work at the intersection of technology and strategy, helping to optimize the systems and processes that power our product organization. This role is ideal for someone who is passionate about leveraging data and information systems to solve real business challenges, improve decision-making, and enable teams to operate at their best. You’ll gain hands-on experience working with diverse stakeholders, contributing to high-impact projects, and helping shape more data-driven, scalable approaches across our product portfolio. If you’re excited about using technology to influence business outcomes and want to make a tangible impact from day one, this is the opportunity for you.

What are some interesting problems the student will work on?

In this role, the co-op will have the opportunity to dive into the complex Smartsheet ecosystem that powers many of our product operations and delivery workflows—supporting everything from program and product management to launch readiness and successful product rollouts. The student won’t just learn the system but also help improve it. The co-op will work on real business challenges such as streamlining fragmented processes across teams, improving visibility into product lifecycle milestones, and designing scalable solutions that bring consistency to how teams plan, track, and execute their work. With each team operating differently, the co-op will help identify gaps, reduce inefficiencies, and build intuitive Smartsheet (and other tooling) solutions that align stakeholders and drive clarity. Along the way, the co-op will tackle questions like: How can we make complex workflows easier to manage? How do we ensure teams have the right data at the right time to make decisions? How can we create systems that scale as our product portfolio and teams grow?

Where can this student make an impact?

In this role, the co-op will make a tangible and lasting impact by designing and publishing Smartsheet dashboards, reports, and workflows that are actively used by teams across the organization. These solutions will become part of the day-to-day operating rhythm, helping teams track progress, make decisions, and stay aligned. Beyond building solutions, the co-op will also document and refine processes to ensure they are sustainable and continue delivering value long after your co-op experience. With exposure to a broad network of teams and leaders, the co-op will contribute to systems and practices that support an organization of 500+ people—creating tools and insights that teams rely on every day.

Job Responsibilities

Responsibilities include but are not limited to:

• Design, build, and maintain Smartsheet dashboards, reports, and workflows that support product lifecycle processes and are actively used by cross-functional teams
• Ensure data accuracy, integrity, and governance across Smartsheet assets
• Collaborate with diverse stakeholders to test, iterate, and continuously improve tools based on user feedback and evolving business needs
• Partner with stakeholders across product management, program management, and operations to gather requirements and identify opportunities for process improvement
• Contribute to a more data-driven culture by improving access to insights and reporting across the organization
• Analyze existing workflows to identify inefficiencies, gaps in visibility, and opportunities for standardization across product portfolios
• Other duties and responsibilities as assigned.

Preferred Skills

• Experience with Smartsheet (or similar tools such as Airtable, Asana, Monday.com), or a demonstrated ability to quickly learn and adapt to new platforms
• Strong interest in process optimization and designing scalable systems to support business operations
• Analytical mindset with the ability to translate data into actionable insights and recommendations
• Experience gathering and translating business requirements into technical or system-based solutions
• Familiarity with data visualization and reporting concepts (e.g., dashboards, KPIs, metrics tracking)
• Basic understanding of product lifecycle management and program management
• Comfort working with cross-functional stakeholders and communicating clearly across technical and non-technical audiences
• Preferred Majors: Information Systems, Management Information Systems, Business Analytics, Data Science and Analytics, Business Administration,

Minimum Qualifications And Eligibility Requirements

• Currently pursuing a bachelor’s degree from Drexel University, with a cooperative learning track.
• Available to work 40 hours per week for 6 months starting September 22, 2026, through March 26, 2027.
• Authorized to work in the United States with no current or future sponsorship needs
• Available to report in-person to the work location on the job posting

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills

Relationship Building; Professional Etiquette; Accountability; Teamwork; Communication; Resilience

Key skills/competency

• Information Systems
• Smartsheet
• Process Optimization
• Data Visualization
• Product Management
• Program Management
• Business Analysis
• Workflow Design
• System Improvement
• Stakeholder Collaboration