Research Manager

@ Guidepoint

Overview

The Client Service team at Guidepoint is the backbone of the company’s success, efficiently delivering services globally. As a Research Manager, you will help clients gain critical insights to make informed business decisions.

What you'll do

• Help clients collect primary research insights for business strategies.
• Manage day-to-day client relationships and service delivery.
• Research, identify, and recruit experts for discussions and surveys.
• Oversee and guide Client Service Associates in expert recruitment.
• Develop screening criteria, ensure compliance, and use Guidepoint’s CRM.
• Collaborate with Project Managers and team members in Seoul.

What you have

• Bachelor’s degree.
• Native Korean and fluent English.
• 2+ years in client or account management.
• Excellent written and verbal communication skills.
• Strong time management and organizational skills.
• Able to work individually and in a team.
• Experience in fast-paced entrepreneurial environments.

What we offer

• Hybrid work environment with 2 days work from home.
• Competitive compensation and generous paid annual leave.
• A casual, entrepreneurial work setting.
• Central office located in Seoul.

About Guidepoint

Guidepoint is a leading research enablement platform that delivers on-demand intelligence through innovative technology and real-time data. With a network of nearly 1.75 million experts and 1,600 employees worldwide, Guidepoint empowers clients to transform answers into action. The company values diversity and is committed to an equitable and welcoming work environment.

Key skills/competency

• Client Service
• Research
• Expert Recruitment
• CRM
• Project Management
• Relationship Management
• Communication
• Time Management
• Teamwork
• Compliance