Associate, Client Growth
Guidepoint
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
Overview
Guidepoint’s Client Growth teams are passionate about maintaining and expanding our reach within our large existing client base. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint.
Play a vital role in Guidepoint’s success.
Guidepoint is seeking a qualified candidate for an Associate, Client Growth role on the Corporate Client Growth team. This person will support senior members of the team as they promote our services to various clients (corporate companies), in order to grow overall usage.
This is a hybrid position out of our Athens office.
Who We Are
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
What You Will Own
- Partner with the Growth team to increase user base at client firms by employing a thoughtful and strategic outreach approach
- Conduct cold calls, emails and other lead generation efforts to meet designated project, new client activation, and meeting targets
- Monitor client usage trends and identify inflection points in their usage data to proactively reach out and identify any potential pain points
- Onboard new client prospects and educate them on the different services Guidepoint has to offer either under an existing subscription, or opening new business/contracts
- Develop a working knowledge of corporate industries and help communicate Guidepoint’s value add to clients in these sectors
- Work closely with the Client Service team to collect feedback on open client projects as well as advisors we have sent clients for review
Experience You Will Bring
- 1-3 year of sales, business development, business consulting and/or account management experience preferable
- Bachelor’s degree from a recognized institution
Skills You Will Bring
- Broad base knowledge of the sales process from lead generation to relationship management
- Excellent networking skills enabling reach out to prospective clients
- Excellent communicator capable of handling high-profile clients
- Demonstrated ability to work in a team atmosphere
- A desire to work in a fast-paced entrepreneurial environment
- Initiative and ability to handle increasing responsibility over time
- Excellent relationship management skills with stakeholders of varying seniority levels
- Proficiency in spoken and written English
What We Offer
- Competitive compensation
- Private health insurance
- Entrepreneurial environment, autonomy, and fast decisions
- International exposure to the global Guidepoint service teams
- Casual work environment
- Summer and winter team events
About Guidepoint
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
Interview Process
- Meet your Guidepoint Recruiter! Initial Candidate Screen
- Meet the Guidepoint Teams! Hiring Manager Interview
- Mock Assessment (Role dependent) Complete a simulated client request and gain more insight into the role
- Mock Interview Discuss your assessment with the Guidepoint teams
- Interview Process Outcome
Key skills/competency
- Client Growth
- Sales Process
- Lead Generation
- Account Management
- Relationship Management
- Business Development
- Customer Service
- Strategic Outreach
- Corporate Client Support
- Market Research
How to Get Hired at Guidepoint
- Research Guidepoint's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to align your application.
- Tailor your resume for Client Growth: Customize your resume and cover letter to highlight sales, business development, and relationship management experiences relevant to Guidepoint.
- Showcase your communication skills: Prepare to demonstrate excellent verbal and written communication, crucial for high-profile client interactions at Guidepoint.
- Understand Guidepoint's offerings: Familiarize yourself with Guidepoint's research enablement platform and expert network to articulate its value proposition effectively.
- Prepare for a client simulation: Be ready for a mock assessment, a key part of Guidepoint's interview process, involving a simulated client request.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background