Office Manager
Guardian Dentistry Partners · Dallas, TX
- On site
- Full-time
- $75,000 / year
- Dallas, TX
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Job highlights
- Manage dental practice operations and patient experience.
- Achieve production and collection targets.
- Oversee staff, HR, and insurance relations.
- Implement office protocols for efficiency.
- Requires 2-3 years' experience and strong leadership.
About the role
Office Manager
Guardian Dentistry Partners is seeking an experienced Office Manager to oversee the day-to-day operations of their dental practice located at Park Central Dental.
Job Summary
The Office Manager is responsible for the results of the day-to-day operations of the Dental Practice, creating a positive experience for the patients and staff. This role provides and implements direction for job responsibilities and daily assessment of key business indicators. The ideal candidate is task-oriented, organized, and a hands-on leader. The Office Manager serves as the first point of contact for the Lead Dentist and the Management office, with Human Resource responsibilities including staff supervision and performance management.
Primary Job Responsibilities
- Sets an example of exemplary customer service.
- Responsible for the overall achievement of production and collection targets of the Dental office.
- Utilizes solid financial arrangement techniques to help patients overcome barriers to affording treatment.
- Implements office protocols and procedures to improve workflow efficiency, create a "team" environment, and ensure patient satisfaction.
- Ensures Doctor treatment plans are presented professionally and correctly, continually working on Dental knowledge to improve case presentation.
- Communicates with patients on outstanding balances in a tactful, but diplomatic manner via phone calls and letters.
- Manages routine matters such as time off, schedule changes, policies and procedures, and special projects.
- Manages the relationship with the insurance carriers.
- Submits payroll on-time and accurately to the payroll company.
Qualifications
- 2-3 years of experience required.
- Experience with Dentrix is a plus.
- Bachelor’s degree preferred.
- Outstanding professionalism, high moral standards, and a self-motivated work ethic.
- Strong communication and interpersonal skills to build trusting relationships with co-workers and patients.
- Driven personality to strive for excellence and provide the best patient care.
Compensation & Benefits
- Paid Vacation & Paid Holidays
- Annual salary range: $60,000 - $75,000
- 401k Program with matching contributions
- Benefits (offered at 30 hours or more): Competitive health, dental, and vision plan, Life Insurance and Disability Insurance.
Key skills/competency
- Office Management
- Dental Practice Operations
- Patient Experience
- Financial Arrangements
- Team Leadership
- HR Management
- Insurance Carrier Relations
- Payroll Processing
- Dentrix Software
- Customer Service
Skills & topics
- Office Manager
- Dental Practice Management
- Healthcare Administration
- Patient Relations
- Team Leadership
- Human Resources
- Dentrix
- Operations Management
- Customer Service
- Financial Management
How to get hired
- Customize your resume: Highlight your 2-3 years of office management experience and any Dentrix software proficiency.
- Emphasize leadership skills: Showcase your ability to manage teams, drive performance, and maintain high customer service standards.
- Address qualifications directly: Clearly state your Bachelor's degree (if applicable) and your strong communication and interpersonal skills.
- Prepare for behavioral questions: Be ready to discuss your experience in handling challenging patient interactions and financial arrangements.
Technical preparation
Familiarize yourself with Dentrix software.,Understand dental office operational workflows.,Review financial arrangement techniques.,Practice presenting treatment plans.
Behavioral questions
Describe leading a dental office team.,How do you handle patient financial concerns?,Share an example of improving office efficiency.,How do you manage staff performance?
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Frequently asked questions
- What is the primary responsibility of an Office Manager at Guardian Dentistry Partners?
- The Office Manager at Guardian Dentistry Partners is responsible for the day-to-day operations of the dental practice, ensuring a positive experience for both patients and staff, and achieving key business indicators.
- What experience is required for the Office Manager role at Guardian Dentistry Partners?
- A minimum of 2-3 years of experience is required for the Office Manager position. Experience with Dentrix software is a plus.
- What are the key qualifications for this Office Manager position?
- Key qualifications include 2-3 years of experience, a Bachelor's degree (preferred), outstanding professionalism, a self-motivated work ethic, and strong communication and interpersonal skills.
- What is the salary range for the Office Manager role?
- The annual salary range for the Office Manager position is between $60,000 and $75,000.
- Does Guardian Dentistry Partners offer benefits for the Office Manager position?
- Yes, Guardian Dentistry Partners offers competitive health, dental, and vision plans, as well as Life Insurance and Disability Insurance for employees working 30 hours or more. A 401k program with matching contributions is also available.
- What is the work arrangement for the Office Manager role at Park Central Dental?
- Based on the description mentioning 'Park Central Dental' and not specifying remote work, the Office Manager role is expected to be on-site.