Retail Sales Associate - Phoenix Premium Outlets

@ Grunt Style

Who We Are

At Grunt Style, what you wear is more than just a necessity — it’s about attitude and pride. We’ve distilled the American fighting spirit into a lifestyle brand that celebrates Self, Military, and Country. Nearly 400 veterans and patriots live and breathe our core values.

Summary / Objective

The Retail Sales Associate plays a key role in ensuring the daily operations of the store run smoothly and effectively. You’ll motivate the sales team, drive customer satisfaction, and ensure operational excellence in line with Grunt Style’s mission and culture.

Essential Functions

• Deliver exceptional customer service for high satisfaction.
• Oversee and manage store inventory.
• Train and develop team members.
• Execute promotional events tailored to the local audience.
• Maintain a clean, organized, and visually appealing environment.
• Implement strategies to attract new customers.
• Foster teamwork, accountability, and loss prevention.

Job Duties

• Engage with customers upon entry.
• Promote products, new arrivals, and sales opportunities.
• Create a positive shopping atmosphere.
• Provide direct assistance and suggestive selling.
• Organize shipments, back stock, and replenishments.
• Process transactions through POS.
• Follow direction from the supervisor.

Requirements

• High school diploma or equivalent required; bachelor’s preferred.
• 2+ years retail experience, ideally with supervisory duties.
• Strong communication, time management, and organizational skills.
• Computer proficiency in Microsoft Excel or Google Sheets.
• Understanding of the Grunt Style brand and customer base.
• Ability to work in an energetic, customer-facing setting.

Supervisory Responsibility

Lead, train, and mentor store associates for performance and growth.

Physical Demands & Travel

This is an active, on-your-feet position with minimal sitting. No travel is expected.

Tribal Employment Rights

Grunt Style operates on the sovereign lands of the Gila River Indian Community. Preference is given to qualified Native American applicants in alignment with TERO.

EEO & TERO Statement

Grunt Style is an Equal Opportunity Employer. We do not discriminate based on protected characteristics. Preference will be given to qualified Native American applicants as per TERO guidelines.

Other Information

This job description is not exhaustive. Responsibilities may change as business needs evolve.

Key skills/competency

• Customer Service
• Inventory Management
• Team Leadership
• Sales
• Promotions
• Communication
• Organizational Skills
• POS Systems
• Retail Operations
• Loss Prevention