Business Operations Associate - Clinical @ Grow Therapy
Your Application Journey
Email Hiring Manager
Job Details
About Grow Therapy
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practices and for patients seeking high-quality care. Powered by technology, this three-sided marketplace empowers providers, augments insurance payors, and serves patients. Backed by over $178mm in funding from top investors, Grow Therapy has supported more than ten thousand therapists and hundreds of thousands of clients.
The Opportunity
As a Business Operations Associate - Clinical, you will work closely with the Clinical team on initiatives to monitor performance, validate outcomes, and identify improvement opportunities both strategically and operationally. This role reports directly to the Sr. Manager of Business Operations, Clinical.
What You Will Be Doing
- Create scalable systems, automations, workflows and operational processes to support clinical quality operations.
- Track and maintain metrics to monitor progress against clinical OKRs.
- Identify and implement innovations to maximize quality, speed and efficiency of the Clinical Excellence team.
You Will Be a Good Fit If
- Minimum 3 years of experience in business operations or strategy in a startup or consulting environment.
- Experience with automating manual processes and working with clinical teams.
- Proficiency in Google Sheets is required.
- Experience with building workflows in Hubspot is preferred.
- Strong problem-solving skills with the ability to structure ideas, prioritize, and communicate clear plans of action.
Employment & Compensation
This is a full-time, exempt role with two potential work arrangements:
- Hybrid: Office presence in NYC, San Francisco, or Seattle three days per week with an annual base compensation between $114,000 and $133,000 USD.
- Fully Remote: Annual base compensation between $95,000 and $111,000 USD.
- Includes 2-3 annual travel events (e.g., company or department offsites).
Benefits
The position offers comprehensive benefits including health coverage, parental leave, financial wellness programs, stipends for home office and meals, generous PTO, wellness support, and extra perks like pet insurance discounts and commuter benefits.
Key skills/competency
- Business Operations
- Clinical Strategy
- Process Automation
- Workflow Design
- Metrics Tracking
- Google Sheets
- Hubspot
- Problem Solving
- Process Improvement
- Operational Excellence
How to Get Hired at Grow Therapy
🎯 Tips for Getting Hired
- Customize your resume: Tailor experience to operations and clinical projects.
- Highlight key skills: Emphasize metrics tracking and automation expertise.
- Research Grow Therapy: Understand their mission and funding history.
- Prepare for process questions: Review workflow and process improvement cases.