Want to get hired at GROW Inc?
Administration Assistant
GROW Inc
Original Job Summary
About GROW Inc
Founded in 2016, GROW Inc is an Australian FinTech success story solving challenges in the Superannuation and Managed Funds industries. We leverage modern technology to transform outdated 90s systems into powerful, user-friendly platforms using Distributed Ledger Technology (DLTA).
Position Overview
As the Administration Assistant at GROW Inc, you will process and manage incoming and outgoing enquiries, complete assigned work within contracted SLAs, manage workflow, run reports, and provide team support. Precision, attention to detail, and adaptability are key to this role.
- Process inbox enquiries within SLAs
- Manage workflow indexing and allocation
- Assist with low-complexity member queries
- Run reporting and monitor workflow dashboards
- Support team targets and administrative tasks
Why You’ll Love Working at GROW Inc
Enjoy exceptional benefits such as ME Days, Birthday Leave, Employee Share Option Program, 10 weeks of Parental Leave with Super contributions for the Primary Caregiver, Community Give Back Days, an L&D budget, and a true hybrid work arrangement with exciting discounts.
Key Skills/Competency
- Administration
- Workflow Management
- Attention to Detail
- Reporting
- Customer Service
- Team Support
- Adaptability
- SLA Compliance
- Scheduling
- Communication
How to Get Hired at GROW Inc
🎯 Tips for Getting Hired
- Research GROW Inc's culture: Study their mission, values, and employee reviews.
- Customize your resume: Highlight administrative and workflow experience.
- Prepare for the interview: Practice behavioral and situational questions.
- Show attention to detail: Emphasize accuracy and task management.
- Follow application instructions: Submit a detailed CV without a cover letter.