Administration Assistant @ GROW Inc
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About GROW Inc
Founded in 2016, GROW Inc is an Australian FinTech success story disrupting the Superannuation and Managed Funds industries through modern technology. Our DLTA platform, based on Distributed Ledger Technology, supports over 1 million Australians daily, making superannuation and investments more accessible and timely.
Role Overview - Administration Assistant
As an Administration Assistant at GROW Inc, you will be responsible for processing and managing incoming and outgoing enquiries, ensuring tasks are completed within SLAs, managing workflow allocation, supporting member interactions, running reports, and maintaining accuracy and attention to detail. You will also assist your team to meet targets and adapt to various tasks as required.
- Process and manage inbox enquiries within SLA.
- Index, allocate, and manage workflow items.
- Support reporting, dashboards and member interactions.
- Ensure accuracy and complete assigned administrative tasks.
- Adapt to varying situations while supporting team targets.
Why You’ll Love Working at GROW Inc
Enjoy benefits such as ME Days, Birthday Leave, Employee Share Option Program, extended Parental Leave, community give back days, personalized Learning & Development budget, and a genuine hybrid work arrangement along with exciting employee discounts.
Key Skills/Competency
- Administration
- Workflow
- Inquiries
- SLA
- Reporting
- Dashboard
- Accuracy
- Adaptability
- Teamwork
- FinTech
How to Get Hired at GROW Inc
🎯 Tips for Getting Hired
- Customize your resume: Tailor your experience to administration tasks.
- Highlight attention to detail: Emphasize accuracy in your application.
- Demonstrate workflow skills: Showcase administrative software proficiency.
- Prepare for behavioral questions: Use real examples from past roles.