ALTERNANCE – D2C EXCELLENCE & COMMUNITY ASSISTANT F/H
Groupe SEB · Écully, Auvergne-Rhône-Alpes, France
- On site
- Internship
- €15,000 / year
- Écully, Auvergne-Rhône-Alpes, France
Job highlights
- Global e-commerce rule animation and support.
- Analyze performance and create improvement plans.
- Conduct competitor and market benchmark analysis.
- Communicate findings through presentations and reports.
- Ideal for BAC+4/5 students interested in e-commerce.
About the role
D2C Excellence and Community Assistant Apprentice
Join Groupe SEB and contribute to a better life worldwide! As a global leader in Small Domestic Appliances and Professional Equipment, we have a concrete impact through our 45 iconic brands – Tefal, Seb, Rowenta, Moulinex, Krups, and many others – present in over 150 countries. Every second, 13 products are sold, originating from our 50 industrial sites. Our success is built on the diversity of our talents, the richness of our backgrounds, and an inclusive and respectful work environment. We are firmly committed to combating all forms of discrimination. If you have a disability, we are here to listen and adapt your recruitment process.
Contribute to our development
Join our Corporate D2C Performance & Service team, which supports D2C online and offline teams in Europe in their business. This is an apprenticeship opportunity starting in September 2026 at our campus in Ecully, near Lyon.
Your Missions:
- Animate the "Golden Rules of E-Commerce" globally: maintain, update, adjust, and share these golden rules.
- Support and assist markets in filling out the Golden Rules evaluation form and prepare "continuous improvement plans" based on results and areas for improvement.
- Leverage operational analysis tools and data to illustrate excellence in the execution of the golden rules.
- Conduct benchmark analyses of competitors, inspiring market players, and Groupe SEB brands to gather intelligence, trends, and best practices, and then formulate recommendations.
- Communicate results, trends, and learnings to stakeholders via presentations, reports, and other channels.
Bring your skills:
- You are pursuing a Diploma at BAC+4/5 level, such as from a business school / IAE.
- You have a particular interest in E-Commerce and Retail in general.
- You are proficient in Excel and PowerPoint at an advanced level.
- Proficiency with tools like Tableau, Power BI, or Qlik is a plus!
- You demonstrate rigor, organization, and the ability to work autonomously.
- You are a good communicator and proactive in offering suggestions.
- Your English level is fluent (C1).
Let's meet:
First exchange with the recruitment team. Then, a meeting with the D2C Performance & Service team.
Why join us?
- Group accredited Happy Trainees (92% recommendation).
- 1 day of remote work per week.
- Attractive remuneration.
- Possibility of international mobility via our V.I.E programs (20 countries).
- A modern & innovative campus: discover it in video 🎥 https://www.youtube.com/watch?v=4t6vrJAM9Uw
Key skills/competency:
- E-Commerce
- D2C
- Retail
- Data Analysis
- Benchmarking
- Reporting
- Communication
- Excel
- PowerPoint
- Business School
Skills & topics
- D2C
- E-commerce
- Retail
- Community Management
- Apprenticeship
- Internship
- Marketing
- Business Analysis
- Data Analysis
- Groupe SEB
How to get hired
- Tailor your resume: Highlight your advanced Excel, PowerPoint, and any BI tool skills (Tableau, Power BI, Qlik). Emphasize your e-commerce and retail interest.
- Showcase your communication skills: Prepare examples of how you've communicated complex information clearly and how you've made proactive suggestions.
- Demonstrate autonomy and rigor: Provide instances where you've managed tasks independently, organized your work effectively, and met deadlines.
- Practice your English: Be ready to conduct part of the interview in fluent English (C1 level) to discuss your experience and motivation.
- Understand Groupe SEB: Research their brands, global presence, and commitment to D2C performance and continuous improvement.
Technical preparation
Master advanced Excel and PowerPoint functions.,Familiarize with BI tools: Tableau, Power BI, Qlik.,Understand e-commerce platforms and analytics.,Practice competitor analysis techniques.
Behavioral questions
Describe a time you worked autonomously.,How do you ensure accuracy in your work?,Give an example of a recommendation you made.,How do you communicate complex data clearly?
Frequently asked questions
- What are the main responsibilities for the D2C Excellence and Community Assistant Apprentice at Groupe SEB?
- The D2C Excellence and Community Assistant Apprentice will be responsible for animating global "Golden Rules of E-Commerce," supporting markets with evaluations and improvement plans, leveraging data for analysis, conducting competitor benchmarking, and communicating findings. This role is ideal for someone pursuing a BAC+4/5 in business or a related field with a strong interest in e-commerce and retail.
- What qualifications are essential for the D2C Excellence and Community Assistant Apprentice role at Groupe SEB?
- Essential qualifications include pursuing a BAC+4/5 degree (business school/IAE), advanced proficiency in Excel and PowerPoint, strong interest in e-commerce/retail, and fluent English (C1). Demonstrating rigor, organization, autonomy, and good communication skills is also crucial.
- What are the benefits of undertaking an apprenticeship at Groupe SEB in the D2C Performance & Service team?
- Apprentices at Groupe SEB benefit from an attractive remuneration, 1 day of remote work per week, and the possibility of international mobility through V.I.E programs. The group is also accredited Happy Trainees with a 92% recommendation rate, and you'll work on an innovative campus.
- How does Groupe SEB support continuous improvement for its D2C operations through this apprenticeship?
- This apprenticeship directly supports continuous improvement by animating global e-commerce rules, assisting markets in evaluating their adherence, developing improvement plans based on data analysis, and benchmarking best practices. The insights gathered are crucial for refining D2C strategies.
- Is this D2C Excellence and Community Assistant Apprentice role at Groupe SEB open to international candidates?
- While the apprenticeship is based at the Ecully campus near Lyon, France, Groupe SEB has a global presence with V.I.E programs in 20 countries, offering potential future international mobility. Fluent English (C1) is required, indicating an international outlook for the role.