Sales Executive

About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

Job Description Summary

The Sales Executive is responsible for supporting marketing, leasing, and occupancy/revenue goals by carrying out activities related to leasing to new residents. These include qualifying prospective customers, arranging community tours and unit visits, and completing the required resident administration to secure the lease.

Key Role Responsibilities

• Works as part of a team, supporting and respecting other team members to deliver an exceptional living experience for residents.
• Responds to all incoming sales inquiries promptly and in line with set targets.
• Initiates proactive outbound contact to convert generated leads and existing database contacts as directed.
• Understands, updates, and actively improves knowledge of the community, amenities, units, and features of the local area.
• Ensures that all data capture systems and contact details are updated accurately and on time as required.
• Plans and organizes daily activities to maximize the time needed to achieve the target number of leases.
• Converts prospects and leads into appointments and viewing bookings to meet specific leasing targets.
• Supports all communities, including cross-selling based on potential resident requirements.
• Follows up on the receipt of required documentation, contract returns, and processes payments.
• Manages lease cancellations in accordance with assets and regular platform usage.
• Sorts non‑sales inquiries and ensures they are handled professionally.

Knowledge And Qualifications

• Good general level of education demonstrating literacy and numeracy.
• Advance level of English and Spanish.
• Proficiency with Microsoft Office packages, including Word, Excel, and Outlook, as well as other systems such as databases/booking systems (e.g., Salesforce), is desirable.
• Competent in using online and web-based tools/resources to gather and present research and information.
• Fluent verbal and written communication skills in English.
• Additional language skills are desirable.

Key skills/competency

• Sales
• Leasing
• Customer Service
• Lead Generation
• CRM (Salesforce)
• Communication
• Spanish Language
• English Language
• Microsoft Office
• Real Estate Knowledge