Remote ABA Scheduling Assistant

@ GreenLight ABA

Company Overview

GreenLight ABA is a leading provider of Applied Behavior Analysis (ABA) therapy services, dedicated to helping children and families achieve meaningful progress through evidence-based interventions. They provide high-quality, compassionate care in a supportive and collaborative environment.

Position Summary

The Remote ABA Scheduling Assistant is responsible for ensuring smooth operations by coordinating therapy sessions, managing schedules for clients and staff, and providing general administrative support. This role requires excellent communication skills, strong organizational abilities, and a passion for supporting the mission of helping children thrive.

Key Responsibilities

• Scheduling & Coordination: Coordinate and schedule ABA therapy sessions, manage cancellations and rescheduling, monitor therapist availability, and maintain accurate records in Central Reach.
• Administrative Support: Answer calls and emails, assist with client onboarding, maintain organized files, and support special projects.
• Communication & Customer Service: Serve as the primary contact for scheduling inquiries, deliver exceptional customer service, and resolve scheduling conflicts.

Qualifications

Required: High school diploma or equivalent, 1-2 years of administrative/scheduling experience (ABA experience required), proficiency in Google Suite, excellent communication skills, strong organizational abilities, multitasking capability, and familiarity with Electronic Health Records and HIPAA regulations. Must pass a background check and fingerprinting.

Preferred: Bilingual in Spanish and an Associate degree or higher in a related field.

Work Schedule & Compensation

This is a Full-Time position with a Monday-Friday schedule and remote work arrangement. Compensation is $20-25 per hour, commensurate with experience.

Benefits

• Professional development opportunities
• Supportive team environment
• Opportunity to make a meaningful impact in children's lives

Key skills/competency

• ABA
• Scheduling
• Coordination
• Administrative
• Customer Service
• Google Suite
• Central Reach
• HIPAA
• EHR
• Communication