Business Analyst
@ Green Shield Canada

Ottawa, Ontario, Canada
CA$85,000
On Site
Full Time
Posted 24 days ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXXXXX***** @greenshield.ca
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Job Details

About Green Shield Canada

When it comes to health, Green Shield Canada is committed to pushing for better. Founded in 1957 by pharmacist William Wilkinson, the company was born as North America’s first prepaid drug plan, and has evolved into the only not-for-profit social enterprise combining coverage and care for all Canadians.

The Role in a Nutshell

The Business Analyst leads the creation and review of business and system processes to ensure effective and efficient administration of group health & dental benefits and/or life & disability benefits. This role acts as a key business contact between IT, clients/partners, and internal departments for system-related issues, service and change management, as well as the development and testing of system initiatives.

  • Manage complex reporting, analysis, and reconciliation of data.
  • Lead projects aimed at system enhancements and process improvements.
  • Gather business cases and requirements for projects and system enhancements.
  • Coordinate with various stakeholders to resolve system problems.

What We’re Looking For

Candidates should have a University Degree or College Diploma in Business Administration, Mathematics, or a related field, strong experience in data analysis and problem resolution, and proficiency in tools such as Access, Excel, Word, Business Objects, and other database utilities. Excellent communication skills and the ability to manage multiple projects in a deadline-driven environment are key. An understanding of accounting concepts is considered an asset.

Nice to Have

  • Additional education or industry designations (e.g., GBA, CPA, ASA, PMP, Agile).
  • Bilingual in English/French.

The Culture

Green Shield Canada believes in creating a workplace where every voice is heard and valued. The culture empowers employees to be the best version of themselves and focuses on inclusivity, diversity, and collaborative growth. Your work contributes to making a difference in creating better health for all Canadians.

A Few More Details

Proficiency in English is required. All applicants are encouraged to apply regardless of direct experience and can request accommodations during the recruitment process by contacting requestforaccommodation@greenshield.ca. Applicant information is handled with confidentiality.

Key Skills/Competency

  • Business Process Analysis
  • Data Analysis
  • System Integration
  • Reporting
  • Project Management
  • Change Management
  • Account Reconciliation
  • Stakeholder Communication
  • Problem Resolution
  • Technical Proficiency
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How to Get Hired at Green Shield Canada

🎯 Tips for Getting Hired

  • Customize your resume: Highlight business analysis and data skills.
  • Research Green Shield Canada: Learn about their mission and culture.
  • Prepare for technical interviews: Review system analysis and reporting.
  • Showcase project experience: Detail process improvement achievements.

📝 Interview Preparation Advice

Technical Preparation

Review Access and Excel functionalities.
Practice Business Objects reporting tasks.
Study data reconciliation techniques.
Familiarize with database querying tools.

Behavioral Questions

Describe a challenging stakeholder interaction.
How do you prioritize multiple tasks?
Explain a successful project delivery.
Discuss handling system change resistance.

Frequently Asked Questions