Digital Media Account Manager
Green Line Digital · United States
- Hybrid
- Full-time
- $90,000 / year
- United States
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Job highlights
- Manage enterprise client accounts in digital media.
- Build strong client relationships and partnerships.
- Provide strategic oversight and data insights.
- Coordinate internal teams and project timelines.
- Ensure client satisfaction and retention.
About the role
Digital Media Account Manager
Green Line Digital seeks a highly organized, strategic, and solution-oriented professional to support our enterprise-level client accounts, including global brands in e-commerce, broadcasting, finance, and technology. This role requires strong client relationship management, insightful analytics, strategic oversight, and effective project coordination across multiple internal teams. The ideal candidate will bring substantial experience from a digital agency background, with proven expertise in global campaign management and data-driven decision-making.
Responsibilities
- Build and maintain exceptional relationships with client contacts, establishing trust, respect, and long-term partnerships.
- Provide strategic oversight and direction based on performance insights across various channels and campaign types, enabling clients to achieve business growth and improved efficiency.
- Act as the primary liaison between clients and internal teams, facilitating the clear exchange of insights, opportunities, and strategic recommendations.
- Analyze performance data, identify actionable insights, and leverage industry experience to make recommendations.
- Monitor project timelines, coordinate tasks across internal teams, and ensure all deliverables meet client expectations on schedule.
- Continuously ensure client satisfaction through exceptional service, proactive communication, and consistent delivery of results, aiming for long-term client retention.
Qualifications
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Minimum of 4-6 years of relevant experience in a large digital agency environment.
- Proven track record managing significant enterprise or global client accounts.
- Demonstrated expertise in digital media, including performance analytics across paid search, social media, programmatic display/video, and creative design.
- Strong analytical skills, with the ability to interpret complex data sets, generate insightful reports, and provide strategic recommendations.
- Exceptional communication, interpersonal, and negotiation skills, adept at managing client relationships at senior levels.
- Highly organized, detail-oriented, and capable of managing multiple priorities under pressure.
- Proficiency with reporting tools, analytics platforms, CRM software, and Google Workspace/Microsoft Office suite.
Benefits
- Health, Vision and Dental
- Employee 401(k) with 100% match up to 3% and 50% match on the next 2%
- 3 weeks paid time off (maximum of 4 weeks with rollover)
- 10 company holidays
- 40 hours of sick leave
- Parental leave
- Access to company Uber account
About Green Line
Green Line Digital is a fully remote premier digital agency specializing in paid search, paid social, programmatic display/video, and creative design. Since 2016, we've built a team of dedicated experts who leverage cutting-edge strategies to deliver measurable results for our enterprise clients. We value transparent communication, data-driven decision-making, and a culture of continuous learning and collaboration.
To learn more about us, visit our website: https://greenline.nyc/
Key skills/competency
- Client Relationship Management
- Digital Media Strategy
- Performance Analytics
- Project Coordination
- Data-Driven Decision-Making
- Campaign Management
- Client Retention
- Digital Marketing
- Account Management
- Enterprise Client Handling
Skills & topics
- Digital Media Account Manager
- Client Relationship Management
- Digital Marketing
- Paid Search
- Paid Social
- Programmatic Advertising
- Performance Analytics
- Agency Experience
- Enterprise Clients
- Campaign Management
- Marketing
- Sales
- Business Development
- Client Services
- Account Management
How to get hired
- Tailor your resume: Highlight your agency experience and global campaign management skills.
- Showcase analytics: Emphasize your ability to interpret data and drive strategic recommendations.
- Demonstrate relationship skills: Provide examples of building trust with senior client contacts.
- Address remote work: Confirm your proficiency in remote collaboration tools and self-management.
- Prepare for interviews: Be ready to discuss your strategic approach to client growth and retention.
Technical preparation
Master digital media analytics platforms.,Practice interpreting complex performance data.,Familiarize with CRM and reporting tools.,Study paid search and social campaign strategies.
Behavioral questions
Describe a time you built client trust.,How do you handle difficult client feedback?,Share an example of data-driven strategy.,How do you manage competing priorities?
Frequently asked questions
- What is the work arrangement for the Digital Media Account Manager role at Green Line Digital?
- The Digital Media Account Manager position at Green Line Digital is a fully remote role, as stated in their company description. This means you can work from anywhere, offering flexibility and work-life balance.
- What specific digital media channels does Green Line Digital specialize in for their clients?
- Green Line Digital specializes in paid search, paid social, programmatic display/video, and creative design. Your experience across these channels will be crucial for this Digital Media Account Manager role.
- How does Green Line Digital approach client relationships and retention?
- Green Line Digital emphasizes building exceptional, long-term partnerships through trust, respect, proactive communication, and consistent delivery of results. As a Digital Media Account Manager, your focus will be on ensuring client satisfaction and retention.
- What kind of analytics skills are important for a Digital Media Account Manager at Green Line Digital?
- Strong analytical skills are essential. You'll need to interpret complex data sets, generate insightful reports, and leverage industry experience to provide strategic recommendations for client growth and efficiency across various digital media channels.
- What is the required experience level for the Digital Media Account Manager position?
- Green Line Digital requires a minimum of 4-6 years of relevant experience, specifically within a large digital agency environment, with a proven track record of managing significant enterprise or global client accounts.
- What are the key benefits offered to employees at Green Line Digital?
- Green Line Digital offers comprehensive benefits including health, vision, and dental insurance, a 401(k) with a company match, generous paid time off, company holidays, sick leave, parental leave, and access to a company Uber account.