General Service Technician & Service Advisor (H...
@ GreatWater 360 Auto Care

Mendota, Illinois, United States
$18 - $22
On Site
Full Time
Posted 23 days ago

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XXXXXXXX XXXXXXXXXXX XXXXXXXX***** @greatwater360autocare.com
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Job Details

Job Overview

Tire Tracks, a full-service auto-repair shop in Mendota, IL, is seeking an experienced General Service Technician & Service Advisor (Hybrid). This role involves providing exceptional customer service, assisting service advisors with phone inquiries and appointment scheduling, and working in both front and back of the shop environments.

Compensation & Benefits

Earn $18 - $22 an hour and enjoy a full benefits package including medical, dental, vision, disability coverage, life insurance, 401K match, and paid parental leave. Additional perks include 80 hours of front-loaded paid time off per year, 6 paid holidays, and shop closure on weekends.

Key Responsibilities

  • Perform automotive technician duties with at least 6 months experience.
  • Assist service advisors with answering phones and appointment scheduling.
  • Commit to delivering honest, transparent, and outstanding service.
  • Obtain required state or ASE certifications.
  • Engage in ongoing training and career advancement opportunities.

About Tire Tracks & GreatWater 360 Auto Care

Tire Tracks operates under the GreatWater 360 Auto Care network, combining local shop culture with extensive resources, technology, and training opportunities.

Key skills/competency

  • Customer Service
  • Automotive Repair
  • Scheduling
  • Certification
  • Communication
  • Teamwork
  • Technical Skills
  • Training
  • Sales
  • Hybrid Role

How to Get Hired at GreatWater 360 Auto Care

🎯 Tips for Getting Hired

  • Tailor Your Resume: Highlight automotive and customer service skills.
  • Emphasize Certifications: List any state or ASE training.
  • Research GreatWater 360 Auto Care: Understand company culture and benefits.
  • Prepare for Interviews: Focus on technical and behavioral experiences.

📝 Interview Preparation Advice

Technical Preparation

Review basic automotive repair procedures.
Practice ASE certification study guides.
Update technical skills in diagnostics tools.
Brush up on vehicle maintenance knowledge.

Behavioral Questions

Discuss handling difficult customer interactions.
Describe balancing multiple tasks efficiently.
Explain teamwork in a shop setting.
Share experiences learning new skills.

Frequently Asked Questions