Product Manager
Greater Toronto Airports Authority
Job Overview
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Job Description
About the Role
Toronto Pearson is transforming. Now’s the time for your career to fly. The Greater Toronto Airports Authority (GTAA) is making Toronto Pearson, Canada’s leading global hub airport, a global leader in performance, customer care and sustainability. Join a team of 2,100 passionate employees focused on innovation to deliver an uplifting, safe, and efficient travel experience.
What’s in It for You?
Enjoy growth opportunities, comprehensive benefits (including flexible retirement programs with employer matching and voluntary savings plans such as RRSP, TFSA, and Non-Registered Savings Plans), a flexible hybrid work environment, continuous learning, and a meaningful reward and recognition program.
Key Responsibilities
- Shape product vision, roadmap, and measurable objectives.
- Lead discovery with internal partners, frontline users, and vendors.
- Translate operational and customer needs into clear product specifications and user stories.
- Manage an integrated product backlog balancing features, technical debt, and compliance.
- Measure product performance using analytics to optimize outcomes.
- Coordinate release planning with Technology Delivery and other functions.
- Partner with IT Security and Enterprise Architecture to meet standards.
- Communicate product updates through stakeholder sessions and portfolio forums.
- Foster cross-functional collaboration, experimentation, and continuous improvement.
Qualifications
This role requires 5+ years in technology product management and 3+ years of cross-functional leadership. Experience in aviation, knowledge of digital platforms, APIs, system integrations, UX principles, and customer journey mapping are important. A bachelor’s degree in Business, Technology, Engineering, or a related field is required and Agile certifications (e.g., CSPO, Pragmatic, SAFe) are a plus. The ability to obtain Transportation Security Clearance is necessary.
Key skills/competency
- Digital Transformation
- Product Vision
- Roadmap
- Backlog Management
- Agile
- APIs
- UX
- Analytics
- Design Thinking
- Stakeholder Communication
How to Get Hired at Greater Toronto Airports Authority
- Research GTAA's culture: Study their mission, values, and recent projects.
- Customize your resume: Highlight digital transformation and agile skills.
- Emphasize product successes: Showcase roadmap and backlog management.
- Prepare for behavioral interviews: Discuss cross-functional leadership examples.
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