Associate Director, Technology Delivery
Greater Toronto Airports Authority
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About Greater Toronto Airports Authority (GTAA)
Toronto Pearson is transforming. Now’s the time for your career to fly. The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.
The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.
What's in it for you?
- An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
- Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
- A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.
What can you expect from this Associate Director, Technology Delivery position?
Transform product roadmaps into groundbreaking digital experiences as the Associate Director, Technology Delivery - Commercial Products. Reporting to the Director, Technology Delivery, you'll architect, integrate, and launch secure, high-performance solutions across Digital Channels & Commerce. Lead a team to perform solution design, technical requirements, testing and deployment with vendors while establishing bulletproof observability and incident response. Build and inspire Technology Delivery Managers, drive exceptional vendor performance, and strategically manage technical risk and debt within your domain.
As an Associate Director, Technology Delivery, you will:
- Lead end-to-end technical delivery for assigned portfolios, transforming product requirements into innovative solution designs and delivery plans.
- Drive strategic planning and prioritization across multiple initiatives, balancing innovation, technical feasibility, and resource constraints.
- Oversee backlog execution and release plans, ensuring timely and high-quality delivery in collaboration with product and vendor teams.
- Direct domain-level architecture and integration patterns, ensuring secure, scalable, and resilient systems aligned with enterprise standards.
- Define and enforce non-functional requirements, including performance, availability, and disaster recovery.
- Own test strategy and automation, implementing rigorous quality gates and change control to maintain system integrity.
- Ensure run-readiness and observability, validating deployment plans, dashboards, and robust incident response mechanisms.
- Manage vendor and partner performance for the product, providing technical direction and ensuring deliverables exceed SLAs and acceptance criteria.
- Build and develop high-performing teams, coaching and mentoring Technology Delivery Managers and engineers to achieve excellence.
- Champion compliance and security standards, ensuring adherence to regulatory requirements and enterprise architecture principles.
This is the role for you, if you have:
- 7+ years in technology delivery/architecture/engineering management in complex environments.
- 6+ years of people leadership experience, including multi-vendor programs.
- Expertise in distributed systems, integrations, APIs/microservices, and cloud-native architecture.
- Advanced knowledge of DevSecOps, CI/CD, IaC, observability/SRE, and zero-trust security.
- Bachelor’s degree in Computer Science, Engineering, or a related technical discipline.
- Ability to obtain and retain Transportation Security Clearance at the designated level for the position.
Key skills/competency
- Technology Delivery
- Architecture & Engineering Management
- Distributed Systems
- API & Microservices Design
- Cloud-Native Architecture
- DevSecOps & CI/CD
- Infrastructure as Code (IaC)
- Observability & SRE
- Zero-Trust Security
- Vendor Management
How to Get Hired at Greater Toronto Airports Authority
- Research Greater Toronto Airports Authority's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor, focusing on their commitment to innovation and sustainability in airport operations.
- Customize your resume strategically: Tailor your resume to highlight your experience in technology delivery, architecture, and engineering management, specifically emphasizing skills like distributed systems, DevSecOps, and multi-vendor leadership relevant to the Associate Director, Technology Delivery role.
- Showcase your technical leadership: Prepare to discuss specific examples of how you've transformed product roadmaps into digital experiences, managed complex technical initiatives, and built high-performing teams in technology delivery environments.
- Understand the airport industry's unique challenges: Demonstrate an understanding of the complexities of airport technology, including security clearance requirements, and how your skills can contribute to Toronto Pearson's vision of becoming a global leader in airport performance.
- Prepare for a comprehensive interview process: Expect questions on your technical expertise, leadership style, problem-solving abilities, and how you align with GTAA's values of innovation, customer care, and sustainability, especially in a hybrid work setting.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background