Business Analyst, Partnerships

About Grasshopper Bank

Grasshopper Bank is a client-first, digital bank built for the business and innovation economy, with an obsession for providing leading-edge technology, solutions-driven products, and superior service through a combination of passionate people and digital resources.

We are a highly experienced team who pride ourselves on diversity of thought and perspective. Nationally chartered, our portfolio of products and services range from VC, PE & Portfolio Companies to SBA Lending, as well as direct SMB and Embedded Banking.

Our entrepreneurial drive allows us to support the growth and success of a wide range of clients at every stage of their business through inclusive partnership. We seek out team members who will enable both our organization and our people to grow and thrive through collaboration and acting with integrity and respect.

Our focus on cross-functional teamwork provides a culture where ideas are valued, accountability is encouraged, and successes are celebrated. We welcome all those searching for the opportunity to contribute to banking innovation that influences and supports the emerging digital world of Financial Services.

Our digital-first approach enables our teams the flexibility to work remotely. We have offices in NYC and Boston.

What You'll Do as a Business Analyst, Partnerships

• Collaborate with product to identify business requirements across various business lines.
• Work with key technology partners to deliver on business requirements, which may include establishing new payment rails, digital platform enhancements, etc. This includes building out roadmaps with partners and ensuring they adhere to their deliverables.
• Serve as a key link between business units, product, Client Success, Tech departments, and other stakeholders to ensure clear communication and project alignment.
• Help with new partner evaluations - particularly ones that are Tier 2 and below.
• Conduct primary and secondary research.
• Help manage spend forecasts and budgets.
• Provide support to team to chase down mid to high severity production issues with key technology partners.
• Identify areas to save costs and drive efficiencies across the bank.
• Explore revenue-driving opportunities via various channels such as new billable products, partner marketplace, etc.
• Help negotiate contracts with new technology partners.
• Support project teams to ensure successful implementation of solutions and project goals – be the bridge between the bank and technology partners.
• Help assess business and industry trends via market research.

What You Need

• Bachelor's degree in Business, Marketing, or a related field.
• 1-3 years of experience in a partnerships, product, or Go-to-market role, preferably within the banking or fintech sector.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong strategic thinking and problem-solving abilities.
• Ability to work independently and manage multiple projects simultaneously.
• A track record of meeting or exceeding targets and driving measurable results.

Key Skills/Competency

• Partnerships Management
• Business Requirements Gathering
• Technology Integration
• Project Coordination
• Financial Services
• Fintech Sector Knowledge
• Market Research
• Contract Negotiation
• Strategic Planning
• Cross-functional Collaboration