Human Resources Business Partner

About Granicus

Granicus is dedicated to empowering governments and constituents through technology, transforming the Govtech industry. We are committed to building, implementing, and maintaining solutions that foster equitable and inclusive interactions. Consistently recognized on the GovTech 100 list and as a top place to work on BuiltIn, Granicus serves over 5,500 federal, state, and local government agencies. Our comprehensive cloud-based solutions in communications, website design, meeting management, records management, and digital services aim to strengthen relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada.

The Human Resources Business Partner Role

As a Human Resources Business Partner at Granicus, you will be a trusted advisor to key stakeholders on all people-related matters, coaching and developing business teams to achieve strategic outcomes. This influential role involves shaping organizational design and strategy, leading talent management initiatives, and cultivating a culture of high performance and engagement. You will implement talent strategy, support performance management, engage in global HR projects, and provide expertise on HR policies. Collaboration with the broader HR teams is crucial to driving people plans across all functions and regions.

This role supports a global customer base with a strong emphasis on Australia and New Zealand (ANZ). Prior experience with this market is highly valued, as you will serve as the subject matter expert on ANZ employment law. The position requires location in the Pacific Time Zone to ensure workday overlap with the ANZ region, with flexibility for occasional evening hours. Granicus values a growth mindset, embracing learning, adaptability to change, openness to technology including AI, and a commitment to continuous improvement. Ultimately, this role is about enabling every Granicus employee to succeed, feel supported, and grow both professionally and personally.

Key Responsibilities and Impact

• Leads strategic employee initiatives aligning with business goals across talent management, performance, compensation, training, and culture.
• Builds strong relationships with internal stakeholders (VP+ level), acting as the primary contact for people-related issues like performance management, employee relations, HR investigations, engagement, turnover reduction, talent planning, and exit processes.
• Applies deep HR knowledge, guiding new or other HRBP team members on policies and practices.
• Operates independently, identifying and applying solutions to complex business problems.
• Leads change management projects and manages HR-related internal/external communications within the business unit.
• Coaches managers on all aspects of people management, including development, disciplinary action, terminations, and engagement, using data and trends.
• Assists in implementing and refining HR policies, procedures, and programs to maximize usage and create sustainable solutions.
• Participates in and leads special projects related to global HR processes, utilizing project management skills.
• Enables high-performing teams by providing people data and metrics to business units regularly.
• Collaborates with the Talent Acquisition team to align business requirements, culture, and candidates for onboarding and internal mobility.
• Works with the Learning & Development team to create materials and conduct training programs as needed.
• Maintains in-depth knowledge of global legal requirements for employee management, ensuring compliance and reducing legal risks, partnering with legal as required.
• Ensures company compliance with governmental and labor legal reporting requirements (EEO, AAP, ADA, FMLA, DOL, Worker compensation, etc.).
• Provides strong customer service to all stakeholders, ensuring HR consistently drives value.
• Demonstrates the highest levels of integrity when handling confidential information.

What You Bring

• 3–8 years of experience in an HRBP, HR professional, or equivalent role, preferably in a fast-paced, high-growth environment.
• 3–5 years specifically managing Employee Relations, HR investigations, and sensitive employment situations.
• Demonstrated ability to consult and influence senior leaders on strategic HR initiatives.
• Foundational knowledge of applicable state and federal regulatory requirements, principles, and procedures in human resources (e.g., FMLA, ERISA, FLSA, HIPAA, CFRA, OFCCP).
• Subject matter expertise in ANZ employment law and experience supporting an ANZ customer base is highly desired.
• Current HR certification (SPHR, SHRM-CP, CIPD) is a plus, or a desire to attain one.
• Outstanding relationship-building and interpersonal skills, delivering excellent customer service with a flexible approach.
• Demonstrated ability to work professionally and discreetly with highly confidential information.
• Sound judgment and commercial acumen.
• Effective communication skills, both written and oral, across all organizational levels.
• Strong MS Office skills for presentations, data analysis, and written materials.
• Ability to travel up to 5% to support offices.

Security Requirement

Responsible for preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

Granicus Culture & Benefits

Granicus is a remote-first company with a globally distributed workforce. We foster a transparent, inclusive, and safe culture with Employee Resource Groups, CEO interactions, and community channels. We offer a comprehensive and flexible benefits package, including flexible time off, wellbeing days, work-from-home reimbursement, multiple health plan options (including employer-paid), HSA contributions, fitness reimbursement, mental health support, paid parental leave, 401(k) with company match, life insurance, online learning platforms, and competitive compensation.

Key Skills/Competency

• Talent Management
• Employee Relations
• HR Investigations
• Policy Implementation
• Change Management
• Manager Coaching
• Global HR Projects
• Regulatory Compliance
• Organizational Development
• Stakeholder Management