Quality Engineer 3
Granicus India · India
- Hybrid
- Full-time
- $100,000 / year
- India
Job highlights
- Ensure high product quality via testing.
- Develop and maintain UI automation with Playwright.
- Perform performance and load testing with JMeter.
- Collaborate with developers and product teams.
- Integrate automated tests into CI/CD pipelines.
About the role
About Granicus
Serving the People Who Serve the PeopleGranicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here .
Job Summary
Quality Engineer 3 (QE3) is a mid-level quality professional responsible for ensuring high product quality through a balance of manual testing, test automation, and performance testing. This role requires hands-on expertise in Playwright for UI automation and performance testing tools (such as JMeter), along with strong collaboration with developers and product teams.Key Responsibilities
What Your Impact Will Look Like
- Design, review, and execute test plans, test cases, and test scenarios for web-based SaaS applications
- Develop and maintain UI automation frameworks and tests using Playwright
- Perform performance testing (load, stress, endurance) and analyze bottlenecks
- Create and maintain JMeter test scripts, reports, and performance benchmarks
- Integrate automated tests into CI/CD pipelines
- Collaborate with developers to shift-left testing and improve test coverage
- Analyze defects, provide clear root-cause insights, and validate fixes
- Ensure non-functional requirements (performance, scalability, reliability) are met
- Contribute to test metrics, quality dashboards, and release sign-off decisions
You Will Love This Job If You Have
Technical Skills
- Test Automation: Strong hands-on experience with Playwright (TypeScript/JavaScript), Knowledge of automation design patterns (Page Object Model, fixtures)
- Performance Testing: Experience with Apache JMeter (test plans, listeners, distributed testing), Understanding of KPIs such as response time, throughput, error rate, and concurrency
- Testing Fundamentals: Manual testing, exploratory testing, regression testing, API testing (REST, JSON, HTTP concepts)
- DevOps & Tools: CI/CD tools (Azure DevOps, GitHub Actions, Jenkins), Version control systems (Git)
- Environment Knowledge: Web architectures, microservices, basic cloud concepts
Experience & Qualifications
- 4–7 years of experience in QA or Software Testing
- Proven experience in automation and performance testing
- Experience testing SaaS or web-based applications
Soft Skills
- Strong analytical and problem-solving abilities
- Clear and structured communication with cross-functional teams
- Ownership mindset with attention to detail
- Ability to balance quality with delivery timelines
About Us
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!Security And Privacy Requirements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team
We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.The Culture
At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey.A few culture highlights include – Employee Resource Groups to encourage diverse voices
Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.
Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
We bring in special guests from time to time to discuss issues that impact our employee population.
The Impact
We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here .Key skills/competency
- Quality Engineer
- Test Automation
- Playwright
- Performance Testing
- JMeter
- CI/CD
- SaaS
- API Testing
- Software Testing
- Web Architecture
Skills & topics
- Quality Engineer
- Test Automation
- Playwright
- Performance Testing
- JMeter
- CI/CD
- SaaS
- API Testing
- Software Testing
- Web Architecture
- mid-level
- engineer
- tech
- Govtech
How to get hired
- Tailor your resume: Highlight experience with Playwright, JMeter, and CI/CD tools relevant to Quality Engineer 3 roles.
- Showcase automation skills: Quantify your achievements in developing and maintaining UI automation frameworks.
- Emphasize collaboration: Provide examples of working with developers to improve test coverage and reduce defects.
- Prepare for technical interviews: Be ready to discuss test design, performance testing concepts, and debugging strategies for Quality Engineer 3.
Technical preparation
Master Playwright for UI automation and POM.,Become proficient with JMeter for performance tests.,Understand CI/CD integration and Git usage.,Practice API testing with REST and JSON.
Behavioral questions
Describe a complex defect you found.,How do you balance quality and speed?,Share an example of cross-functional collaboration.,How do you approach learning new tools?
Frequently asked questions
- What is the typical career progression for a Quality Engineer 3 at Granicus?
- While Granicus doesn't have a strict degree requirement, a Quality Engineer 3 role typically involves 4-7 years of experience. Progression can lead to Senior Quality Engineer, Test Lead, or management positions, depending on performance and business needs. Focus on expanding your expertise in automation, performance testing, and contributing to quality initiatives.
- How does Granicus support employee growth and learning for Quality Engineers?
- Granicus fosters a learning environment through various channels. They encourage collaboration with developers, offer opportunities to work with modern tools like Playwright and JMeter, and integrate testing into CI/CD pipelines. Their remote-first culture and diverse workforce also provide opportunities for cross-functional learning.
- What are the key performance indicators (KPIs) for a Quality Engineer 3 at Granicus?
- Key performance indicators for a Quality Engineer 3 likely include test coverage, defect detection rates, automation framework efficiency, performance test results (response time, throughput, error rates), and successful integration into CI/CD pipelines. Contributing to quality dashboards and release sign-offs are also important.
- How does Granicus handle remote work for Quality Engineers?
- Granicus operates as a remote-first company, with a globally distributed workforce. This means the Quality Engineer 3 role is fully remote, allowing flexibility and access to a diverse team across different regions. Effective communication and collaboration tools are essential for success in this environment.
- What is the role of a Quality Engineer 3 in Granicus's CI/CD process?
- A Quality Engineer 3 plays a crucial role in integrating automated tests into CI/CD pipelines. This ensures that code changes are continuously tested, and potential issues are identified early in the development lifecycle, contributing to faster and more reliable releases of Granicus's Govtech solutions.