Clinical Secretary

Clinical Secretary 6

Grand River Hospital has opportunities for a Temporary Part-Time Clinical Secretary 6, expected to last until approximately May 7, 2026.

Location

WRHN @ Midtown (formerly Grand River Hospital, KW Campus)

About Waterloo Regional Health Network (WRHN)

Waterloo Regional Health Network (WRHN) is dedicated to meeting the current and emerging healthcare needs of the Waterloo-Wellington region and beyond. WRHN redefines the healthcare experience through collaboration and innovation, aiming to address barriers to access, advance care delivery, and set new standards in compassionate, empowered, community-driven healthcare. Every patient is at the center of our efforts as we strive to improve lives, inspire healing, and build healthier, stronger communities. By actively listening to patients and partners, we connect communities to the right care, at the right place, and at the right time.

Position Summary

This clerical role supports the patient care unit/outpatient clinics. Responsibilities include reception duties, purchasing and requisition submission, maintaining and filing medical charts, and scanning documents. The position also contributes to maintaining a safe environment for patients, staff, volunteers, and visitors. The Clinical Secretary 6 works closely with physicians and other departments to ensure timely care delivery. This role requires the ability to multitask and thrive in a busy clinic environment. Proficiency in Cerner, scheduling, and appointment booking systems is essential.

Hours of Work

Hours are Monday to Friday, with 7.5-hour shifts.

Position Requirements

• Post-secondary medical secretarial or health office administration diploma, or equivalent combination of education and experience.
• Registration and health record knowledge are an asset.
• Patient scheduling knowledge is an asset.
• Data entry and accuracy are required.
• Medical terminology is required.
• Recent ward clerk experience in an ambulatory care setting is preferred.
• Ability to function effectively in fast-paced clinical areas with rapid turnover.
• Working expert knowledge of data entry in Cerner is preferred.
• Knowledge of all hospital computer software and MS Office is preferred.
• Demonstrated reliability, dependability, and adaptability.
• Familiarity with hospital office equipment (lab printers, addressograph, telephones, companion phones, fax machines, scanners, photocopiers).
• Effective communication and organization skills, with the ability to adapt and manage a constantly changing environment.
• Self-directed individual who practices confidentiality and discretion in patient/record contacts.
• Excellent attendance record.

At WRHN, We Support Our Team Members With:

• A thorough onboarding and orientation program.
• Ongoing training and development opportunities.
• Access to our Ongoing Education Fund.
• Career mentorship.
• Wellness programs.

Commitment to Diversity and Inclusion

Waterloo Regional Health Centre is committed to fair and equitable employment practices, fostering inclusion and diversity. We welcome applicants from all backgrounds, including but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and others who can contribute to diversifying our Hospital community. We are dedicated to providing a respectful workplace free from violence and harassment.

Accommodations

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Please contact Human Resources if you require accommodation.

International Applicants

Individuals seeking employment on a temporary work or study permit should review work permit restrictions applicable to Canadian healthcare organizations. Additional steps may be required. Applicants are responsible for ensuring adherence to their specific work permit restrictions.

Application Process Note

We thank all candidates for their interest. Only those selected for an interview will be contacted. Due to the volume of applications, we cannot confirm receipt of individual applications or resumes.

Required Documentation for New Employees

New employees must provide proof of COVID-19 vaccination status, a 2-step TB test, and immunity to measles, mumps, rubella, and varicella prior to their start date. Clearance from Employee Health, Safety and Wellness is required before beginning any position.

Key skills/competency

• Medical Terminology
• Cerner
• Patient Scheduling
• Data Entry
• Medical Secretarial
• Health Office Administration
• Ambulatory Care
• Clerical Duties
• Communication Skills
• Organizational Skills