Job Overview
Job TitleRestaurant Manager
Job TypeFull Time
Offered Salary€50,000
LocationRemote
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Job Description
About Grand Circle Crewing
Grand Circle Corporation is the largest U.S. provider of international vacations for Americans aged 50 and older. What sets GCC as an industry leader in travel and discovery are small group sizes, unsurpassed value and excellence, and unique itineraries covered under three brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel.
About the Restaurant Manager Role
As a Restaurant Manager for Grand Circle Crewing, you will be responsible for delivering an exceptional beverage and dining service for our travelers on European River ships, ensuring all experiences align with Grand Circle Cruise Line (GCCL) standards. This role is crucial in fostering a positive work environment and upholding the highest service levels.
Key Responsibilities
- Leading, coordinating, supporting, motivating, training, and evaluating restaurant and bar staff to ensure peak performance.
- Monitoring and ensuring beverage and dining service consistently meets the highest standards of quality and presentation.
- Ensuring meticulous hygiene and maintenance across all service areas, adhering to strict health and safety protocols.
- Taking responsibility for ordering, managing margins, handling POS transactions, and implementing robust cost and stock control measures.
- Effectively handling and resolving travelers' concerns, ensuring guest satisfaction and loyalty.
- Performing any other duties as advised by the Hotel Manager to ensure smooth operations.
Skills and Qualifications
- A hotel school diploma or equivalent basic education is preferred.
- A minimum of 2 years of experience in a similar desired position, preferably on a passenger ship or in a 4 or 5-star restaurant and/or hotel environment.
- Cruise ship experience is a significant advantage.
- Proven leadership abilities coupled with excellent communication skills are essential.
- A strong guest orientation, dedicated to providing outstanding customer service.
- Good knowledge and understanding of diverse bar and restaurant menus.
- Demonstrated team-leading skills, capable of fostering a collaborative and high-performing team.
- Strong organizational and computer skills for efficient management.
- Fluency in English is required for effective communication with international clientele and crew.
- Eligibility to work in the EU.
What Grand Circle Crewing Offers
- A competitive pay package inclusive of a bonus scheme tailored to the position.
- Tips.
- Paid vacation.
- Travel allowance.
- Free accommodation on board.
- Complimentary food and beverage.
- Free Wi-Fi.
- Free shore excursions.
- Special discounts on onboard shop purchases.
- Access to the ship's gym and wellness area.
- 50% discount on onboard massages.
- Medical insurance coverage provided by a private insurance company.
Key skills/competency
- Restaurant Management
- Beverage Service
- Staff Leadership
- Guest Service
- Cost Control
- Stock Management
- Hospitality Operations
- European River Cruise
- Menu Knowledge
- Communication Skills
How to Get Hired at Grand Circle Crewing
- Research Grand Circle Crewing's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for river cruise hospitality: Highlight management experience in 4/5-star restaurants or cruise ships and strong leadership skills, specifically for European River ships.
- Showcase guest-centric service: Emphasize your ability to deliver exceptional dining experiences and resolve customer concerns effectively, critical for Grand Circle Crewing's USA clientele.
- Prepare for behavioral interviews: Practice answering questions about team leadership, problem-solving in high-pressure environments, and adapting to diverse work cultures common on international vessels.
- Demonstrate EU eligibility and language proficiency: Clearly state your eligibility to work in the EU and fluency in English, crucial for this Restaurant Manager role.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What kind of experience is Grand Circle Crewing looking for in a Restaurant Manager for their European River ships?
02What are the primary responsibilities of a Restaurant Manager with Grand Circle Crewing?
03Does Grand Circle Crewing offer specific benefits for onboard staff like the Restaurant Manager?
04Is cruise ship experience mandatory for the Restaurant Manager position at Grand Circle Crewing?
05What language skills are required for a Restaurant Manager working on Grand Circle Crewing's European River ships?
06What is the typical work environment like for a Restaurant Manager on a European River ship with Grand Circle Crewing?
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