Community Development Officer

Community Development Officer at Government of Alberta

The Ministry of Arts, Culture and Status of Women (ACSW) strives to enhance Albertans’ quality of life through supporting cultural development, historical preservation, and increasing gender equality. This role focuses on the full life cycle delivery of learning materials and opportunities, specifically tailored to the skills and knowledge development of individuals within Alberta’s non-profit sector.

Ministry Overview

The Ministry of Arts, Culture and Status of Women (ACSW) works to improve Albertans’ quality of life through support of cultural development, historical preservation and increased gender equality. For more information on the Ministry, please visit Arts, Culture and Status of Women | Alberta.ca.

The Community Development Unit (CDU)

The Community Development Unit (CDU) supports the broader non-profit/voluntary sector (NPVS) and community organizations by:

• Building the human and social capital of the non-profit voluntary sector (NPVS) and community organizations.
• Building awareness of the critical role of the non-profit sector in building a strong Alberta economy and healthy and vibrant communities.
• Building the management, leadership, operational, and adaptive capacity of organizations through facilitation and training.

Role Responsibilities

Reporting to the Senior Manager, Learning and Development (L&D) in the CDU, the Community Development Officer is responsible for the full life cycle delivery of learning materials and opportunities. This position focuses on enhancing the skills and knowledge of individuals. The L&D team is dedicated to the curation, creation, and delivery of learning opportunities and materials that will assist Albertans in running successful non-profit organizations. A key outcome of the L&D team is ensuring Albertans have easy access to information, resources, and training to successfully govern and operate non-profit organizations.

As a Community Development Officer (CDO) within our Learning & Development team, you will design and deliver transformative learning experiences for Alberta's non-profit sector. By collaborating with Instructional Designers and conducting rigorous secondary research, you’ll transform complex topics into accessible curriculum and opportunities for a diverse range of adult learners. You are a dynamic instructor, comfortable leading large-scale, interactive Zoom webinars, in-person training, and creating digital content for the Non-Profit Learning Centre on Alberta.ca and YouTube.

Key Responsibilities Include

• Teach engaging live webinars, facilitate participatory learning activities, and moderate discussions and answer questions, while managing both the technical platform and public-facing delivery.
• Enthusiastically present learning materials and produce video and audio recordings to create content for publicly available online courses.
• Monitor learner data and feedback to improve delivery, identify content gaps, and perform quarterly audits for continuous improvement, keeping the digital library current.
• Conduct literature reviews and deep-dive research into academic journals, papers, provincial regulations, governance models, and business/non-profit best practices to produce practical and technically accurate content.
• Translate complex ideas and concepts into plain language for presentations, scripts, written guides, and checklists for the general public.
• Design and produce high-quality visual content using digital tools (such as Canva, Adobe, or other) ranging from short-form animations to comprehensive webinar slide decks.
• Develop synchronous and asynchronous e-learning content, including "micro-learning" content that caters to different learning styles and time constraints.
• Ensure all content transfers seamlessly across different media modalities such as in person, online, synchronous, asynchronous, long form, and short form.

APS Competencies

Competencies are behaviors essential to reaching our goals in serving Albertans. For this opportunity, candidates should demonstrate:

• Develop self and Others: Seeks out learning and knowledge-sharing opportunities.
• Drive for Results: Works to exceed goals and partner with others to achieve objectives.
• Systems Thinking: Takes a long-term view towards organization’s objectives and how to achieve them.

Qualifications

A University Degree in a related field plus four years of progressively responsible experience is required. Equivalency will be considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education.

Related Experience Includes

• Experience in a teaching, adult-education, corporate training, Learning & Development, communications, or digital content creation role.
• Basic understanding of Instructional Design, including writing learning outcomes using Bloom’s Taxonomy.
• A background in Non-Profit Governance, volunteer management, accounting, or charitable law is a significant advantage.
• Volunteer experience and a passion for empowering the community to improve the lives of Albertans.
• Public Sector Experience: Familiarity with the tone and standards of government communications (accuracy, neutrality, and accessibility).

Technical Competencies

• Online Instruction and Facilitation: Experience using professional streaming or meeting tools (e.g., Zoom Events, MS Teams Live) to deliver high-stakes public presentations, with some in-person teaching opportunities.
• Creative Suite Expertise: Intermediate proficiency in Canva and Adobe Creative Cloud (specifically Premiere Pro, After Effects, or Illustrator) to produce professional-grade video and animations.
• LMS Administration: Proven experience managing the "back-end" of a Learning Management System (e.g., Moodle, Docebo, or D2L Brightspace), including SCORM/xAPI uploads and user data reporting.
• Digital Fluency: Advanced skills in MS Office 365, SharePoint, Teams for document collaboration and data tracking.

Position Requirements

• Ability to travel across the province less than 5% of the time.
• A valid driver’s license and access to a reliable vehicle.
• Ability to work evenings and weekends (including overnight travel).
• Final candidates will be required to undergo security screening, including vulnerable sector checks.

Other Information

A cover letter outlining how your experience relates to the qualifications of this role is required and may be used to assess your writing skills. Shortlisted candidates may also be asked to complete a written assignment and deliver an oral presentation as part of the interview process. Final candidates will undergo a security screening.

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. Candidates are required to apply for a job online. Please visit Alberta.ca job application resources for more information. In your resume, please include dates (including months and years) associated with all education and work experience.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator. It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. We thank all applicants for their interest; only individuals selected for interviews will be contacted.

Key skills/competency

• Adult Education
• Instructional Design
• Content Creation
• Webinar Facilitation
• Non-Profit Governance
• Adobe Creative Suite
• LMS Administration
• Secondary Research
• Public Sector Communication
• Community Engagement